Dana Barrow

Managing recruitment and logistical support with multiple partner companies that recruit new hires and interns from colleges /universities, and professional hires in all aspects of their programs. From candidate care, event planning and coordination, logistics, administration type duties, supporting national conference level events, to warehousing and fulfillment services. Knowledge of the fundamental principles, practices, and techniques of client relations. Required to advise on and resolve moderately complex, non-controversial, well-precedented factual, procedural, and/or recurring issues. Make informed judgments on problems and issues; and perform advisory services for problems of limited scope. Knowledge of a wide range of evaluative techniques, standardized research techniques, and human resources duties. Trained subordinates on internal systems, policies and procedures. Provides direction and advise to subordinates, as well as assign tasks and evaluates work done.

• Preformed high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.

• Managed all customer accounts including invoicing and past due accounts.
• Organization and maintaining warehouse inventory.
• Provided complete meeting support, including materials preparation and notes or minute taking.
• Completed bi-weekly payroll for 5 employees.
• Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
• Handled all incoming business and client requests for information.

• Recommended loan approvals and denials based on customer loan application reviews.
• Successfully closed average of 10-15+ loans per month.
• Originated, reviewed, processed, closed and administered customer loan proposals.
• Processed and maintained Home Equity Loans.
• Held NMLS License.
• Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
• Maintained friendly and professional customer interactions.
• Maintained balancing record with 100% rate of accuracy.
• Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
• Identified sales opportunities and cross sold products.
• Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Processed quarterly vault and ATM audits with zero error rate.