Dana B. Koller

• Managed medication therapy for patients with complex health conditions.
• Collaborate with healthcare providers to optimize patient care plans.
• Educated patients on medication use and potential side effects.
• Coordinate with physicians and other healthcare professionals to provide appropriate therapeutic interventions for patients.
• Provided clinical consultation services on the use of specialty medications to patients, families, and healthcare providers.

Process Medications for patients with Chronic Diseases, including but not exclusively for : Inflammatory Conditions such as Rheumatoid Arthritis, Psoriatic Arthritis, Hidradenitis suppurativa, Plaque Psoriasis, Atopic Dermatitis, COPD, EOE, Asthma, MS, Cystic Fibrosis, NAFLD, Hepatitis, Pulmonary Fibrosis, Cancer, REMS Therapy, Opioid Use Disorder, Growth Deficiency, Osteoporosis, Osteoarthritis, Cardiovascular, Depression And other Chronic Diseases. I counsel on starter and maintenance dosing, and verify with providers if patients need to be restarted or continue on maintenance. I monitor for drug interactions, duplication of therapy, and off-label use. I also collaborate with other members of the healthcare team to help facilitate the shipment and processing of the patient's medication.

• Company Overview: Pharmacy Care Center, Orlando, FL
• Supporting Retail Pharmacists and Pharmacies across the country.
• I work in a central pharmacy environment, telephonically.
• I have been performing Clinical Reviews for optimal Patient outcomes.
• Providing services such as MTM, both CMRs (Complete Clinical Reviews and Tips) to patients.
• I also provide Patient Counseling and drug information to patients.
• Prescription Processing, and Refills, help with insurance related issues.
• Speak with providers regarding new orders as well as refills.
• Prescription processing and Clinical Reviews.
• Pharmacy Care Center, Orlando, FL
• Dispensed medications accurately to patients following prescription guidelines.

• Company Overview: Hospice/ Palliative Care/mail order/Delivery
• Evaluation and verification of physician orders and collaborated with Physicians, Nurse Practitioners and Nurses regarding the Hospice/Palliative Care and patient's Pain Management regimen.
• This includes Drug Utilization reviews.
• Reviewed prescriptions, both new and refills.
• The job also includes inputting of Medication orders for inpatients into the omnicell via the computer, remotely for the inpatients for the nurses and physicians to administer and collaborated with the healthcare team for any potential issues.
• This included monitoring for potential Drug-Drug interactions, Duplication of Therapy, Side effects.
• PV1 and PV2 -Reviewing and Verification or Hospice orders and all aspects of workflow for Hospice/Palliative Care orders to meet the daily Delivery deadlines for shipping of medications.
• Also Reviewed and Verified home patient orders, to meet these deliveries.
• Hospice/ Palliative Care/mail order/Delivery

• Company Overview: Mail order pharmacy
• PV2 verification.
• Carried out high volume pharmacy dispensing, automated robot, and manual fill operation/fulfillment.
• PV2: high volume PV2 /hour and per day on personal level.
• Mail order pharmacy

• Company Overview: Health Plan/PBM
• Worked with a Health Plan/PBM- reached out and Spoke with providers daily regarding medication-related issues such as:
• Drug-drug interactions.
• Therapeutic duplication.
• Drug-age interactions.
• Describing dangerous drug interactions.
• To Assess and Determine if Benefits Outweighed the risks.
• Documenting any changes or determining if the patient's medication regimens will remain the same.
• This is for optimization of patient safety regarding their medication regimens, cost savings due to decreased hospitalizations, and improved therapeutic outcomes.
• Health Plan/PBM

• Company Overview: Specialty Pharmacy
• Worked as a Clinical Pharmacist in Specialty Pharmacy.
• Worked telephonically, and provided patients with consultations on medication education, drug information, safe use and storage of prescriptions, stability, allergy, and side effect symptoms.
• Reviewed dosing regimens and cycle days for chemo prescriptions, as well as Celgene/REMS counseling and on the importance of adherence to those prescriptions.
• Monitored for correct starter and maintenance dosing and refill prescriptions when taking prescriber calls, followed SOP for State Laws, correct days' supply, loading, and maintenance doses.
• Specialty drugs included medication for Chronic Diseases: Autoimmune diseases such as Arthritis, Cardiac, HIV, Hepatitis, Asthma, Contact Dermatitis, Ulcerative Colitis and Crohn's Disease, Human Growth Hormone Therapy, and other chronic specialty medications: Antineoplastics, Antivirus/hepatitis, Chronic Kidney Failure/dialysis, Cystic fibrosis, Enzyme Replacement Therapy, Growth Disorders, Iron overload, Organ transplant rejection, Osteoporosis, Psoriasis, Idiopathic Pulmonary Fibrosis, other inflammatory Diseases, Multiple Sclerosis, Hematological, Seizure disorders, Pulmonary Arterial hypertension, Infertility, Antineoplastic Support Medications, and other Miscellaneous Specialty Medications.
• Assisted Patient Care Advocates with clinical and non-clinical questions, escalated situations to ensure positive communication with members, and to ensure delivery of medications.
• Maintained communication with Health Plan and PBM and facilitated communication between the member and Pharmaceutical company for escalated cases, if warranted.
• Specialty Pharmacy

• Company Overview: Travel Pharmacist
• Travel Pharmacist

• Worked in an ambulatory care pharmacy with the Indian Health Service.
• Dispensed medication to patients in the clinic and counseled them on their Chronic Disease State medication regimens and adherence for positive outcomes.
• Monitored lab values for any potential drug adverse drug interactions.
• Helped prescribers and patients manage medication and disease states while answering drug information questions on prescriptions and OTC medications.

• Company Overview: Hospice
• My duties included: Data Review and Verification of Orders.
• Collaborated with other members of the healthcare team (APRN's, RN's and Doctors).
• Worked in the inpatient pharmacy.
• Verified Oral/Unit Dose Orders for adults, children, and Neonates.
• Checked compounded medication.
• Verified for accuracy.
• Made clinical recommendations regarding patient medication regimens daily, participation on interdisciplinary teams (IDG) Monthly to make recommendations to the team, and drug utilization reviews.
• Dispensed oral and parenteral medications (IV Antibiotics, Pain infusions, Sedative Hypnotics, Vasopressors, TPN Therapy, and other IVs ordered by the prescriber).
• Monitored for potential Drug-Drug interactions, Duplicate therapy and for optimal therapy for patient.
• Clinical Therapeutic Reviews of patient medication profiles.
• Pain Management and Equianalgesic dosing.
• Disease State Management for primary Diagnoses.
• CQI (Continuous Quality improvement) monitoring.
• Drug Information.
• Work flow Management to meet Daily deliveries.
• PV1 and PV2 (High Volume) and all aspects of workflow operation.
• Hospice

• Worked in the outpatient pharmacy, reviewed new medication orders from physicians, and refill orders. (High Volume).
• Patient counseling before processing new orders and drug information in the outpatient pharmacy each day.

• Company Overview: Outpatient Pharmacy-Mail Order Pharmacy
• Processing prescriptions for mail, counseling patients and monitoring for Drug interactions, Appropriate therapy, Duplicate Therapy, and Collaborating with Nurses and Doctors.
• Outpatient Pharmacy-Mail Order Pharmacy

• Company Overview: Inpatient pharmacy
• Reviewed prescriptions, and verified orders for appropriate dose, frequency and route, monitored for drug interactions, allergies and duplicate therapy.
• Provided Drug information, order clarifications and resolved issues to resident physicians, physicians and nurses.
• Worked Centrally and Decentrally.
• Inpatient pharmacy