Dana Bopp
Shiloh,IL
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Being diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds is essential. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. The willingness to take on added responsibilities to meet team goals is important to me. Take pride in being hardworking and a passionate job seeker with strong organizational skills eager to secure an entry-level Student Nurse Technician position. Ready to help staff meet their goals while gaining new knowledge from peers. Aim to seek and maintain a full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Massage Therapist
Holistic Body
03.2019 - 01.2021
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfaction and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Created acomfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided clear, concise instructions to clients to prepare for massage services.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Fostered positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
- Addressed specific client concerns through targeted therapeutic massage interventions.
- Maintained client treatment records and designed long-term care programs for return customers.
- Maintained accurate client records for effective treatment planning and progress tracking.
- Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
Massage Therapist
Massage Envy
10.2017 - 03.2019
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Addressed specific client concerns through targeted therapeutic massage interventions.
- Maintained client treatment records and designed long-term care programs for return customers.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
Massage Therapist
Darin Chiropractic, LLC
04.2016 - 10.2018
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
- Analyzed postural assessments and range of motion.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Established and implemented massage protocols and procedures.
- Assessed clients to determine appropriate massage techniques to apply.
- Provided treatment for medical conditions and injuries through therapeutic massage.
- Collaborated with other healthcare professionals to develop treatment plans.
- Performed aroma therapies and specialized relaxation techniques.
- Performed sanitization tasks to keep massage environment clean and safe.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Utilized advanced myofascial release techniques to alleviate chronic pain in clients suffering from conditions such as fibromyalgia or rheumatoid arthritis.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
- Boosted repeat business through outstanding customer service and personalized massage experiences.
- Managed 30 to 60 patients per day.
Tanning Associate
Pacific Beach Tanning And Skin Rejuvenation
06.2014 - 04.2016
- Collaborated with management in evaluating customer feedback data to identify areas for service improvement.
- Attended industry workshops and conferences to stay current on emerging trends in tanning technology and best practices.
- Improved customer satisfaction by providing personalized tanning recommendations based on skin type and desired results.
- Conducted regular equipment maintenance checks to ensure proper functioning and compliance with safety regulations.
- Fostered a welcoming atmosphere that encouraged first-time visitors to become loyal patrons of the salon.
- Increased sales of tanning packages and products by effectively communicating their benefits to clients.
- Maintained a clean and hygienic salon environment, ensuring the safety and comfort of all guests.
- Educated clients on safe tanning practices, reducing the likelihood of burns or other adverse effects.
Certified Nurse Assistant
Rosewood Nursing Home
07.2013 - 06.2015
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Improved patient comfort by repositioning and transferring them on a regular basis.
- Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
- Contributed to a sanitary environment by adhering to strict infection control protocols when cleaning rooms and equipment.
- Boosted overall patient satisfaction through genuine empathy, active listening skills, and consistent professionalism in all interactions.
- Supported patients'' emotional well-being by actively listening to their concerns and offering compassionate companionship.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Sign Maker
Safehouse Signs
06.2006 - 07.2013
- Applied vinyl to metal, foam board and plastic by hand and with use of laminating table.
- Designed new sign graphics and layouts to match customer specifications.
- Adhered to safety regulations during all stages of sign production and installation, minimizing workplace accidents.
- Worked closely with graphic designers to translate brand concepts into compelling visual signage that effectively communicated marketing messages.
- Maintained a clean and organized workspace, contributing to overall workflow efficiency within the team.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Maryland Heights, MO05.2025
Some College (No Degree) - General Studies
Southwestern Illinois College
Belleville, ILCertificate of Massage Therapy - Massage Therapy
The Body Therapy Center & School of Massage
Fairview Heights, IL06.2016
High School Diploma -
Patrick Henry High School
Roanoke, VA06.2010
Skills
- Vitals monitoring
- Task Prioritization
- Patient Assessments
- Patient Monitoring
- Infection control standards
- Medication Administration
- Privacy and confidentiality
- Health Promotion
- Critical Thinking
- Certified in CPR/AED
- Documentation
- Decision-Making
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Massage Therapist
Holistic Body
03.2019 - 01.2021
Massage Therapist
Massage Envy
10.2017 - 03.2019
Massage Therapist
Darin Chiropractic, LLC
04.2016 - 10.2018
Tanning Associate
Pacific Beach Tanning And Skin Rejuvenation
06.2014 - 04.2016
Certified Nurse Assistant
Rosewood Nursing Home
07.2013 - 06.2015
Sign Maker
Safehouse Signs
06.2006 - 07.2013
Bachelor of Science - Nursing
Chamberlain College of Nursing
Some College (No Degree) - General Studies
Southwestern Illinois College
Certificate of Massage Therapy - Massage Therapy
The Body Therapy Center & School of Massage
High School Diploma -
Patrick Henry High School
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