Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Volunteer
Dana Brinkley

Dana Brinkley

Carmichael,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Branch Manager

Yao Corp.
05.2003 - 02.2017
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Completed filings and upheld strict compliance with regulatory agencies and supervisors.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Assessed employee performance and developed improvement plans.
  • Maintained friendly and professional customer interactions.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Boosted sales and customer loyalty through incentive programs.

Education

N/A - General Education

Sacramento City College
Sacramento, CA
08.1987

Skills

  • Cash Handling
  • Multitasking Abilities
  • Staff Training
  • Staff Supervision
  • Goals and Performance
  • Basic Mathematical Aptitude
  • Team Player
  • Verbal Communication
  • Team Supervision
  • Deductive Reasoning Ability
  • Attention to Detail
  • Community Relations
  • Excellent Team Leadership
  • Conflict Resolution
  • Excellent Work ethic

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Treat others the way you want to be treated.

Timeline

Branch Manager

Yao Corp.
05.2003 - 02.2017

N/A - General Education

Sacramento City College
Dana Brinkley