Dana Brown
Teaneck,NJ
Summary
Resourceful worker committed to providing excellent care to patients of all ages. Expertise in performing admission assessments and discharges and participating in crisis interventions. Kind and caring professional with years of experience working with Patients with disabilities and illnesses
Overview
16
16
years of professional experience
Work History
Medical Practice Assistant
Centerlight Healthcare
New York, NY
10.2015 - 07.2021
- Provided primary customer support to internal and external customers in fast-paced environment
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments for doctor visits and procedures using desktop calendar software.
- Carefully transcribed phone messages and relayed to appropriate personnel within Organization
- Monitored all primary care needs for over 100 patients to coordinate access to appropriate medical providers including vision, hearing and dental care.
Transportation Coordinator
Centerlight
New York, NY
11.2006 - 09.2015
- Coordinated dispatching and supervising of drivers to accomplish daily Medical Appointments
- Provided timely transportation of diverse clients to healthcare facilities, including patients, families and staff members.
- Organized records of vehicles, schedules and completed orders.
- Requested and coordinated transport capabilities to meet missions.
- Managed over 50 phone calls and complaints from all participants and Medical Facilities per day
Facility Administrative Assistant
Davila Dialysis Center
Newark, NJ
09.2005 - 11.2006
- Organized weekly staff meetings and logged minutes for corporate records.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Arranged rapid office equipment repair and maintenance with vendors.
- Welcomed office visitors warmly and signed in all Dialysis Patients
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled clinic appointments for over 50 patients
Education
Business
LaGuardia Community College
31-10 Thomson Ave Long Island City, NY 11101Skills
- Teamwork
- Good telephone etiquette
- Multitasking abilities
- Organization and Time management
- Responsible
Timeline
Medical Practice Assistant
Centerlight Healthcare
10.2015 - 07.2021
Transportation Coordinator
Centerlight
11.2006 - 09.2015
Facility Administrative Assistant
Davila Dialysis Center
09.2005 - 11.2006
Business
LaGuardia Community College