Dana Brown
Nashville,TN
Summary
Versatile and detail-oriented HR and Benefits Specialist with extensive experience in HRIS management, benefits administration, and process improvement. Skilled in ensuring compliance with employment laws and internal policies while delivering exceptional employee and stakeholder support. Adept at managing HR transactions, coordinating cross-functional projects, and improving operational efficiency within fast-paced remote environments.
Overview
26
26
years of professional experience
Work History
Leave and Disability Specialist
CUMMINS, INC.
05.2020 - Current
- Manage Cummins Paid Parental Leave cases for U.S. employees, ensuring compliance with FMLA, STD, and company policies across multiple time zones. Serve as the key point of contact for Managers and the People Support Operations team – guiding policies, unpaid leave, and benefits-related inquiries.
- Efficiently processed 570 Parental Leave cases across Q1-Q3, using the Service Now-Answers Platform. Responds to leave benefits-related inquiries and eligibility. Manage Disability inbox and respond to inquiries. Empyrean benefits administration platform (MAP) to assist with employee documentation and billing.
- Manage payroll adjustments and ensure accurate benefits deductions for employees on leave using SSL Excel trackers and HCM Cloud. Calculating regular wages and state-paid benefits from multiple jurisdictions with paid family leave, as required by law.
- Collaborate with leadership to maintain and update HR policy content, FAQs, knowledge articles, and process documentation on SharePoint.
- Partners with HR Technology group to improve and automate parental leave and short-term disability processes for efficiency and effectiveness using Robotics Process Automation (RPA).
- Collaborate with People Support Advisors and Care Concierge to resolve issues and provide solutions to clients as the primary liaison. Exemplary conflict resolution skills with excellent written and verbal communication. Works with stakeholders to maintain leave policies and FAQs on the SharePoint site.
Global Mobility Specialist
CUMMINS, INC.
02.2019 - 05.2020
- Supported onboarding and relocation for 900+ U.S. and international employees, ensuring a smooth transition and adherence to internal processes using CRM (Salesforce).
- Coordinated with third-party vendors and cross-functional partners to manage logistics, contracts, and employee inquiries.
- Processed relocation reimbursements, maintained accurate employee data, and provided regular reports to management.
- Partnered with Payroll and Legal to ensure compliance with tax and employment regulations during relocation process.
Senior HR Generalist
BASS, BERRY & SIMS, PLC.
05.2000 - 05.2017
- Administered HRIS (ADP Workforce Now) and managed employee data integrity. Managed time and attendance using ADP Time & Attendance.
- Conducted investigations into employee concerns, collaborating with legal teams to ensure fair and compliant outcomes.
- Partner with leadership on disciplinary actions and policy interpretation.
- Led implementation of the firm’s first talent management and recruiting platform (VI Recruit), improving efficiency in onboarding and training.
- Managed HR Operations, HR reporting, personnel files, I-9, audits, worker’s compensation, compliance filings including EEO-1 and EEOC. Coordinate and process background checks, offer letters, and documentation in HRIS systems. Facilitated recruiting, conducted interviews, managed job postings, onboarding, and offboarding processes to ensure efficient employee experience.
- Managed benefit inquiries to maintain compliance with company policies and procedures. (LTD, STD, FMLA, ADA, COBRA). Reconcile vendor invoices and ensure timely payments.
- Executed employee benefit changes with accuracy.
- Experienced in Paralegal and Legal Assistant Duties.
Education
Certified Professional Coach -
Co-Active Training Institute (CTI)
Bachelor of Business Administration -
Middle Tennessee State University
Murfreesboro, TennesseeSkills
- Applicant Tracking Systems (ATS)
- Benefits and Leave of Absence (LOA) Administration FMLA/STD Compliance Benefits Management
- Microsoft Office Copilot SharePoint
- ServiceNow HRIS Process Improvement Vendor Management
- People Support Google AI Essentials Collaboration
Timeline
Leave and Disability Specialist
CUMMINS, INC.
05.2020 - Current
Global Mobility Specialist
CUMMINS, INC.
02.2019 - 05.2020
Senior HR Generalist
BASS, BERRY & SIMS, PLC.
05.2000 - 05.2017
Certified Professional Coach -
Co-Active Training Institute (CTI)
Bachelor of Business Administration -
Middle Tennessee State University