DANA BULIN
Frankston,Texas
Summary
Seeking a career path with opportunities for professional advancement and growth. Eager to leverage skills and experience to contribute positively to a team-oriented environment. Passionate about continuous learning and development, with a strong desire to excel in a challenging and rewarding work setting.
Overview
17
17
years of professional experience
1
1
Certification
Work History
CREW MEMBER
Raising Cane’s Chicken Fingers
10.2024 - Current
- Take orders, prepare meals, and collect payments.
- Put up truck deliveries and rotate stock using first in, first out method
- Cross trained in all areas of restaurant
- Train new employees
- Demonstrate strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Work well with teammates and accept coaching from management team.
RESTAURANT MANAGER
Raising Cane's Chicken Fingers
01.2022 - 08.2024
- Managed 15-20 employees per shift and day to day operations at high volume restaurant to ensure a high level of efficiency, consistency, and quality in both food and service control and safety
- Carefully selected, trained, and supervised staff for Certified Trainer Program
- Optimized labor costs by closely monitoring schedules and adjusting staffing levels according to business needs
- Recognized and fixed bottlenecks by training and coaching employees on practices, procedures, and performance strategies
- Maintained, planned, executed monthly Cane's Love program to keep staff motivated and rewarding hard work
- Selected to be in Raising Cane's internal HIPO program for future promotion to Operations Manager
- Certified to train both internal and external managers for other Raising Cane's locations
IT SUPPORT TECHNICIAN/REVENUE MANAGER - ON SEASON
Pirates Cove/North Texas Jellystone Park
03.2012 - 12.2021
- Resolve daily IT related issues – from software to hardware (Windows OS, CenterEdge POS)
- Maintain inventory records and place orders to restock supplies as needed for Wi-Fi deployment
- Maintain up-to-date knowledge for Unifi Controller and systems to maintain Wi-Fi for offices and park grounds
- Organized and maintained Fonality VoIP phone system for call representatives at front desk
- Maintain and service 30+ point of sale and management desktops/laptops
- Document issues and update database accordingly
- Resolve day to day issues with in offices and point of sale stations
- Planning and prioritizing of daily duties to increase customer service experience
- Take daily deposits to bank, maintain change/bills for 15+ tills/workstations
- Balanced tills for AM shift and close out tills for next shift
PHARMACY TECHNICIAN
Walgreens
04.2008 - 04.2009
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Processed insurance claims to ensure timely support for customers in need.
Education
High School - undefined
Mansfield Summit High School
Mansfield, TX04.2004
Skills
- Stays calm under pressure
- Responsible
- Adaptable
- Punctual
- Great with problem solving
- Self-driven
Certification
- Certified Pharmacy Technician - 30304857 Expires 5/31/2027
- Food Handlers - Manager Certification through ServSafe Valid: 2023-02 - 2028-02-28
Timeline
CREW MEMBER
Raising Cane’s Chicken Fingers
10.2024 - Current
RESTAURANT MANAGER
Raising Cane's Chicken Fingers
01.2022 - 08.2024
IT SUPPORT TECHNICIAN/REVENUE MANAGER - ON SEASON
Pirates Cove/North Texas Jellystone Park
03.2012 - 12.2021
PHARMACY TECHNICIAN
Walgreens
04.2008 - 04.2009
High School - undefined
Mansfield Summit High School
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