Overview
Work History
Skills
Timeline
Generic

Dana Bynum

Pearland,TX

Overview

11
11
years of professional experience

Work History

Inside Sales Representative

IWS Gas and Supply
06.2022 - 01.2025
  • Provided details on merchandise specifications, pricing, and availability to customers.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.

Inside Sales Representative

Profax
05.2020 - 06.2022
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Accounts Payable Specialist

PCI Nitrogen, LLC
01.2017 - 05.2020
  • Enter, maintain & reconcile all invoices related to the acquisition of products & services
  • Reconcile & analyze pre-paid services/materials & accrued services/materials accounts throughout the Month and prepare final reconciliation for sign-off at month’s end
  • Audit & verify expense reports
  • Update & maintain vendor database
  • Reconcile vendor account statements
  • Process & record all bank wire transfers
  • Organize & execute weekly check-runs, as well as any interim check runs that may be required
  • Assist in preparing annual1099 filings
  • Monitor aging reports and/or collect aging
  • Research & resolve maintenance account disputes & billing discrepancies with customer & internal sales staff
  • Create/Maintain folders & file customer & vendor related paperwork
  • Work to complete tasks with a sense of urgency
  • Process & file monthly Sales Tax with state
  • Reconcile P-Card statements
  • Monthly accruals of unprocessed invoices
  • Monthly bank account reconciliations

Documentation & Training Specialist

PCI Nitrogen, LLC
01.2014 - 01.2017
  • Company Overview: formerly Rentech Nitrogen LLC
  • Manage Documentation and Data Management System as primary Super Administrator for the database production and test environments
  • Administer, set up and maintain EDMS user roles, rights, securities and visibilities as well as folder structures and continuous improvements to the EDMS (Electronic Data Management System)
  • Administer and maintain electronic workflows to include but not limited to Document Change Notices, Action Items, MOC, and Training Management
  • Create, review and revise plant document control policies and procedures
  • Primary originator of electronic document change notices (DCN’s)
  • Create, format, review and revise plant documentation for issue into document control including documents submitted by subject matter experts
  • Maintain hard copy training records
  • Administer and communicate action item tracking and reporting, records and reports for DCN’s and PSM (Process Safety Management) leading indicators and tracking of continuous improvements
  • Train personnel on the use of the EDMS and regulated documentation control and processes
  • Training data entry into EDMS and training records auditing
  • LMS (Learning Management System) administration
  • Administrative assistance with plant training events and training communications

Skills

  • Customer service
  • Attention to detail
  • Exceptional customer service
  • Cheerful and energetic

Timeline

Inside Sales Representative

IWS Gas and Supply
06.2022 - 01.2025

Inside Sales Representative

Profax
05.2020 - 06.2022

Accounts Payable Specialist

PCI Nitrogen, LLC
01.2017 - 05.2020

Documentation & Training Specialist

PCI Nitrogen, LLC
01.2014 - 01.2017

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Dana Bynum