Dana Campbell

• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Improved customer satisfaction by creating and implementing innovative cocktail recipes and seasonal drinks.
• Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
• Collaborated with the Bar Manager in setting sales targets, budgeting, forecasting, and expense control measures.

*Job is only for 5 days every year in May.*

2 years

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
• Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
• Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Kept bar stocked with liquors, juices and garnishes for drinks.