DANA CARAMBOT
Newark,NJ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
Work History
PATIENT ACCOUNT REPRESENTATIVE
RWJBARNABAS HEALTH
07.2021 - Current
- Answer patients' questions regarding unsettled medical bills, reimbursements, and billing discrepancies
- Explain to patients their financial responsibilities such as deductible, coinsurance and copayments
- Verify eligibility and claim status with multiple payer websites or by calling insurance
- Obtain prior authorizations or GAP exceptions for specific services and procedures
- Submit reconsiderations and appeals with necessary supporting documents
- Review reports for claim edits, denials, medical billing code errors and provide modification and solutions so claims can be processed accordingly
- Manage medical records requests by issuing medical files to agencies according to laws and regulations
- Collect copayments, bill payments, and insurance check payments
- Accurately calculate and log daily collections for posting.
RECORDS ASSOCIATE
FSO AT MCCARTER & ENGLISH, LLP
06.2013 - 07.2021
- Assisted Record's Administrator with opening and closing of files
- Sorted and stored documents according to content, purpose, chronological, alphabetical and numerical order
- Answered multiple phone lines and transferred calls
- Scanned, copied, and filed forms, reports, correspondences and receipts
- Processed and routed incoming mail
- Updated daily logs for tracking file movements
- Retrieved requested files and delivered to appropriate personnel
- Entered data into LegalKey system to generate folder and file labels and assign location of files.
- Closed out and sent off files to storage by assigning box label barcode, scanning files into boxes and scheduling pick up from Iron Mountain warehouse.
Education
BACHELOR OF SCIENCE BUSINESS ADMINISTRATION - Healthcare Management
WESTERN GOVERNORS UNIVERSITY
Online 05.2024
ASSOCIATE'S DEGREE - Associate of Arts in Psychology
UNIVERSITY OF PHOENIX
Online 08.2010
Skills
- Administrative support
- Exceptional verbal/written communication
- Detailed-oriented
- Strong problem-solving skills
- Knowledge of Microsoft Office
- Knowledge of legal and medical terminology
- Records management
- Bilingual Spanish
- HIPAA Compliance
- Knowledge of EPIC software
- Insurance Verification
- Medical Billing Understanding
- Collections experience
- Multitasking and Organization
Timeline
PATIENT ACCOUNT REPRESENTATIVE
RWJBARNABAS HEALTH
07.2021 - Current
RECORDS ASSOCIATE
FSO AT MCCARTER & ENGLISH, LLP
06.2013 - 07.2021
BACHELOR OF SCIENCE BUSINESS ADMINISTRATION - Healthcare Management
WESTERN GOVERNORS UNIVERSITY
ASSOCIATE'S DEGREE - Associate of Arts in Psychology
UNIVERSITY OF PHOENIX