Dana Chandler
Kemp,TX
Summary
Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager
Readydirt
04.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Administrative Assistant / Service Manager
LLL Mobile Homes
09.2021 - 06.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Administrative Assistant
Whittle Development Inc
06.2021 - 07.2022
- Handle the day-to-day operations of the construction office (e-mails, meetings/appointments, data entry)
- Provided outstanding customer service
- Provide current information to new clients regarding available lots and homes, golf memberships, creating lot purchase contracts and addendums
- Aid in submitting bank draws loan proposals and coordinates other pertinent information with various banks for various projects, loans, and companies
- Streamlined project timelines for efficient completion and reduced costs through effective resource allocation.
- Generate reports and projections, creates budgets, tracks lot sales and other related organizational data
- Perform a variety of administrative functions related to departmental operations and general office management
- Schedule appointments, makes travel plans, coordinates meetings and prepares required materials
- Track and processes invoices for approval and payment
- Maintain upmost discretion when dealing with sensitive topics
- Perform related work as required
- Generate year-end reports as well as monthly reports
- Implemented full scope systems for large development
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Handling cash transactions for substantial down payments
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Sales Associate/ Service Manager
American Homes
04.2017 - 05.2020
- Exceeded sales goals at the #1 store in Texas
- Set Rookie record for number of houses sold within 1st year
- Organically grew leads through social media, follow up cold leads, advertising, kick signs, blogging, etc
- Sold 1.5 million dollars of inventory within 1st year
- Ensure that all appliances and structural components of the mobile home are up to code
- Contact customers to schedule home walkthroughs
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Generated invoices and submit them to the factory for reimbursement regarding any warranty work completed on the mobile homes
- Responsible for maintaining the entire mobile home lot to ensure compliance for state audits
- Handling cash transactions for substantial down payments
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Administrator / Sales Associate / Service Manager
Clayton Homes
04.2017 - 06.2018
- Managed costs for the business in regards to cleaning, supplies, lot maintenance, etc
- Maintained healthy warranty bill backs of avg
- 20K per month
- Coordinated all services needs
- Coordinated construction from start to finish
- Organized files and updated documents
- Titled all mobile homes
- Handling cash transactions for substantial down payments
- Perform a comprehensive walkthrough of the entire house, and order necessary parts from the factory to address any issues arising from defective items or non-compliance with TDHCA codes
- Responsible for maintaining the entire mobile home lot to ensure compliance for all corporate and state audits
Education
Business Management -
Texas Christian University
Fort Worth, TXDiploma - Medical Assisting
Everest College
Dallas, TX12.2014
High School Diploma -
Christian Life Academy
05.2003
Skills
- Clerical
- Loan Processing
- Banking
- Document Management
- Insurance Verification
- Medical Records
- Office Administration
- Patient Care
- Experience Administering Injections
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Customer service
- English
- Venipuncture
- Phlebotomy
- Laboratory Experience
- Quality Assurance
- Communication skills
- Sales
- Front desk
- Office management
- Office experience
- Multi-line phone systems
- Calendar management
- Data entry
- Typing
- Phone etiquette
- Microsoft Outlook
- Insurance sales
- Bee Keeping
- Notary Public
- Project Management
- Project Planning
- Schedule Management
- Project Scheduling
- Project planning and development
- Advanced problem solving
- Work flow planning
Certification
- Driver's License, February 2024 to February 2026
- General Lines Insurance, February 2024 to February 2026
- Health, Life and HMO Insurance, Life Insurance License
- Certified Notary Public
- First Aid Certification, July 2024 to July 2026
- CPR Certification, July 2024 to July 2026
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Project Manager
Readydirt
04.2023 - Current
Administrative Assistant / Service Manager
LLL Mobile Homes
09.2021 - 06.2023
Administrative Assistant
Whittle Development Inc
06.2021 - 07.2022
Sales Associate/ Service Manager
American Homes
04.2017 - 05.2020
Administrator / Sales Associate / Service Manager
Clayton Homes
04.2017 - 06.2018
High School Diploma -
Christian Life Academy
Business Management -
Texas Christian University
Diploma - Medical Assisting
Everest College