Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dana Chang

Dana Chang

Indianapolis,IN

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Biomedical Technician

Beacon Biologics
Austin, TX
07.2021 - Current
  • Set up, cleaned and maintained laboratory equipment.
  • Provided technical information about test results to physicians, family members or researchers.
  • Conducted medical research under direction of microbiologist or biochemist.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Prepared and packaged specimens for courier transport.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Mentored newly hired medical personnel in phlebotomy techniques and protocols.

Apheresis Technician/CDL Class B Driver

Versiti
Indianapolis, IN
07.2011 - Current
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with management team to implement new work procedures or policies.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Followed staffing strategies to achieve production goals.
  • Rotated through series of different stations based on team needs.
  • Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
  • Collected and studied blood samples to determine number of cells, morphology or blood group.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.

Client Service Specialist

Homes Indy Real Estate
Indianapolis, IN
04.2022 - 12.2022
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted realtors with private viewings, enabling clients to see available properties.
  • Located potential listings and set up meetings to capitalize on opportunities.

Education

Associate of Applied Science - Medical Assisting

Kaplan College - Indianapolis
Indianapolis, IN
05.2011

Skills

  • Diagnostics Procedures
  • Providing Customer Service
  • Training and Mentoring
  • Research and Analysis

Timeline

Client Service Specialist

Homes Indy Real Estate
04.2022 - 12.2022

Biomedical Technician

Beacon Biologics
07.2021 - Current

Apheresis Technician/CDL Class B Driver

Versiti
07.2011 - Current

Associate of Applied Science - Medical Assisting

Kaplan College - Indianapolis
Dana Chang