Dana Charlot
Opelousas,LA
Summary
With a proven track record at Geo Group Inc, I excel in medication administration and direct patient care, enhancing patient outcomes through compassionate support and efficient workflow optimization. My expertise includes HIPAA compliance and team collaboration, significantly improving healthcare delivery and patient satisfaction. Licensed nursing professional skilled in patient care, medication administration, and health monitoring. Strong focus on team collaboration, ensuring reliable support and adaptability to changing needs. Known for effective communication, problem-solving, and empathy in high-pressure environments. Prepared to contribute significantly to enhancing patient outcomes and overall healthcare quality. Skilled pharmacy professional of 11 years, with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Geo Group Inc
07.2024 - Current
- Provided emergency care to inmates by responding promptly to medical emergencies within the facility.
- Promoted a safe environment for both staff and inmates by adhering to institutional policies regarding contraband control, safety measures, and crisis intervention techniques.
- Educated inmates about their health conditions and self-care routines for better disease management.
- Prevented potential health crises by conducting thorough screenings during intake processes for new inmates.
- Administered medications and treatment to patients and monitored responses.
- Evaluated patient histories, complaints, and current symptoms.
Retail Pharmacy Technician
Opelousas General Health System
01.2022 - Current
- Managed high-stress situations calmly under pressure while prioritizing time-sensitive tasks to maintain seamless pharmacy operations amid unexpected challenges.
- Provided compassionate patient care by listening attentively to customers'' needs while respecting their privacy rights regarding sensitive medical information.
- Maintained a clean and organized work environment to optimize workflow and ensure compliance with safety regulations.
- Trained new pharmacy technicians in proper procedures, policies, and best practices to enhance their job performance and ensure consistency across the team.
- Assisted in inventory management tasks, including ordering medications, restocking shelves, and conducting regular audits to minimize discrepancies and prevent stockouts.
- Utilized state-of-the-art computer systems and pharmacy software to optimize the prescription filling process, ensuring accuracy and efficiency.
PRN Licensed Practical Nurse
Mercy Regional Hospital
02.2024 - 07.2024
- Contributed to positive patient experiences by addressing concerns proactively and working toward resolutions efficiently.
- Participated in quality improvement initiatives, identifying areas for potential enhancement and implementing changes that led to more efficient workflows.
- Upheld strict confidentiality standards when handling sensitive patient information to ensure privacy rights were protected.
- Enhanced patient care by providing compassionate and efficient support in a Med-Surg setting.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
PRN Nurse
Opelousas General Health System
01.2023 - 07.2024
- Maintained detailed documentation of patient records, ensuring compliance with regulatory requirements.
- Educated patients, families and caregivers about conditions and treatments.
- Coordinated referrals to specialists or external healthcare providers when necessary for specialized care.
- Monitored vital signs regularly to track patient progress and respond promptly to any changes or abnormalities.
- Built meaningful relationships with patients and families for optimal care.
- Assisted physicians during examinations and procedures, providing expert clinical support as needed.
- Managed inventory of medical supplies, maintaining adequate stock levels while minimizing waste.
- Safeguarded patient privacy by strictly adhering to HIPAA regulations when managing personal health information.
Lead Pharmacy Technician
Jefferson Drugs
07.2019 - 08.2020
- Supervised pharmacy technicians and coordinated day-to-day assignments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
Education
Certificate of Technical Studies - Practical Nursing
South Louisiana Community College
Lafayette, LA12-2022
High School Diploma -
Magnet Academy For Cultural Arts
Opelousas, LA05-2011
Skills
- Medication Administration
- Direct Patient Care
- Vital signs monitoring
- HIPAA Compliance
- Compassionate Care
- Medication Dispensing
- Patient triaging
- Patient Intake
- Patient Management
- Medical Records Management
- Infection Control
- Problem-solving skills
- Team Collaboration
- Workflow Optimization
- Insurance Billing
- Insurance Verification
- Pharmacology knowledge
- Drug Inventory Control
- Medicare and Medicaid process
- IV Compounding
- Immunization Administration
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Licensed Practical Nurse (LPN) - Louisiana Board of Nursing.
- Licensed Pharmacy Technician - State Boards of Pharmacy.
Timeline
Licensed Practical Nurse
Geo Group Inc
07.2024 - Current
PRN Licensed Practical Nurse
Mercy Regional Hospital
02.2024 - 07.2024
PRN Nurse
Opelousas General Health System
01.2023 - 07.2024
Retail Pharmacy Technician
Opelousas General Health System
01.2022 - Current
Lead Pharmacy Technician
Jefferson Drugs
07.2019 - 08.2020
Certificate of Technical Studies - Practical Nursing
South Louisiana Community College
High School Diploma -
Magnet Academy For Cultural Arts
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