Dana Chavez
Lawton,OK
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Human Resources Specialist
Comanche Nation Entertainment
02.2018 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Managed employee exit interviews and paperwork.
- Managed sensitive employee relations issues with discretion, conducting investigations when necessary to resolve conflicts or grievances.
- Prepared monthly, weekly, and daily logs using Microsoft Office Suite.
- Answered and redirected incoming phone calls for office.
- Responded to employee inquiries regarding benefits and other HR topics.
- Updated and maintained employee attendance records.
Receptionist
Dr John Cox
10.2014 - 12.2014
- Answer telephones, and respond to and send faxes
- Gather information from patients upon patients' arrival
- Scheduling patients for upcoming doctor visits
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Responsible for gathering insurance information, recording information changes from patients
- Maintains operations by following policies and procedures.
Data Entry Clerk
Novitex Enterprise Solutions
11.2013 - 08.2014
- Review and process confidential and extremely time-sensitive applications
- Identify objective data and enter ('key what you see') at a high level of productivity and accuracy
- Perform data entry task from a document image
- Utilize system functions to perform data look-up and validation
- Identify, classify, and sort documents electronically
- Update computer records on multiple local databases
- Ensure operating and quality standards are met based on service objectives.
Security Officer
Comanche Nation Casino
08.2013 - 11.2013
- Secure premises and personnel by patrolling facility property
- Prepares reports based upon observations, information, occurrences, interviews witnesses and obtains signatures as needed
- Observes drop and count team
- Monitors the opening and closing of machines for routine repairs and maintenance as needed.
Housing Management Specialist
Comanche Nation Housing Authority
05.2011 - 06.2013
- Review and update Low Rent and Homeownership Program participant files
- Recertifies resident and calculates required monthly payments in accordance with adopted policies
- Assist renters/homebuyers with various housing problems, maintenance request, and house payment questions
- Assist staff with preparing conveyance documents for eligible homebuyers participating in the homeownership program
- Initiates and follows up on various legal actions against participants who are not in compliance with the dwelling lease or homebuyer agreements
- Composes delinquency and non-compliance notices, terminations and eviction notices for renters and homebuyers
- Conducts background checks.
Modernization Coordinator
Comanche Nation Housing Authority
06.2010 - 05.2011
- Visit future work sites to help create a 'Scope of work'
- Work closely with Building Inspector and contractors
- Responsible for communicating and working with tenants in regards to modernization work
- Works closely with other departments on any situations pertaining to modernization projects
- Responsible for conducting environmental assessments and reviews.
Director of Field Operations
Comanche Nation Housing Authority
12.2009 - 06.2010
- Manage, supervise and coordinate the functions of the community rehab and development
- Keep superiors abreast of activities, progress, and opportunities and make effective recommendation for actions
- Provide monthly report for monthly meeting with Board members
- Approves any requisitions for materials as may be needed by field crew
- Inspects materials; work in progress, and work completed to insure compliance with documents
- Accounts for all work being done by field crew
- Monitors all tardiness and absences for all field crew.
Education
Eisenhower High School
Great Plains Technology Center
01.1998
Skills
- Microsoft Outlook
- Excel
- Word
- Customer Relations
- HR policies and procedures
- Microsoft Office
- Employee Hiring
- Employee Investigations
- Termination Documentation
- Clerical Oversight
References
- Jeana Ferry, 940-733-2608
- Nadia Tenequer, 580-215-8335
- Ashley Toombs, 580-591-1723
Timeline
Human Resources Specialist
Comanche Nation Entertainment
02.2018 - Current
Receptionist
Dr John Cox
10.2014 - 12.2014
Data Entry Clerk
Novitex Enterprise Solutions
11.2013 - 08.2014
Security Officer
Comanche Nation Casino
08.2013 - 11.2013
Housing Management Specialist
Comanche Nation Housing Authority
05.2011 - 06.2013
Modernization Coordinator
Comanche Nation Housing Authority
06.2010 - 05.2011
Director of Field Operations
Comanche Nation Housing Authority
12.2009 - 06.2010
Eisenhower High School
Great Plains Technology Center
Similar Profiles
Charles SpradlinCharles Spradlin
Project Manager at Comanche Nation EntertainmentProject Manager at Comanche Nation Entertainment
Joseph SusonJoseph Suson
Sr. Help Desk IT Technician at Comanche Nation EntertainmentSr. Help Desk IT Technician at Comanche Nation Entertainment
KOLTEN KOMAHCHEETKOLTEN KOMAHCHEET
Security Officer at Comanche Nation FairSecurity Officer at Comanche Nation Fair