Dana Chavez
Lawton,OK
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Human Resources Specialist
Comanche Nation Entertainment
Lawton, OK
02.2018 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Managed employee exit interviews and paperwork.
- Managed sensitive employee relations issues with discretion, conducting investigations when necessary to resolve conflicts or grievances.
- Prepared monthly, weekly, and daily logs using Microsoft Office Suite.
- Answered and redirected incoming phone calls for office.
- Responded to employee inquiries regarding benefits and other HR topics.
- Updated and maintained employee attendance records.
Receptionist
Dr John Cox
Lawton, OK
10.2014 - 12.2014
- Answer telephones, and respond to and send faxes
- Gather information from patients upon patients' arrival
- Scheduling patients for upcoming doctor visits
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Responsible for gathering insurance information, recording information changes from patients
- Maintains operations by following policies and procedures.
Data Entry Clerk
Novitex Enterprise Solutions
Lawton, OK
11.2013 - 08.2014
- Review and process confidential and extremely time-sensitive applications
- Identify objective data and enter ('key what you see') at a high level of productivity and accuracy
- Perform data entry task from a document image
- Utilize system functions to perform data look-up and validation
- Identify, classify, and sort documents electronically
- Update computer records on multiple local databases
- Ensure operating and quality standards are met based on service objectives.
Security Officer
Comanche Nation Casino
Lawton, OK
08.2013 - 11.2013
- Secure premises and personnel by patrolling facility property
- Prepares reports based upon observations, information, occurrences, interviews witnesses and obtains signatures as needed
- Observes drop and count team
- Monitors the opening and closing of machines for routine repairs and maintenance as needed.
Housing Management Specialist
Comanche Nation Housing Authority
Lawton, OK
05.2011 - 06.2013
- Review and update Low Rent and Homeownership Program participant files
- Recertifies resident and calculates required monthly payments in accordance with adopted policies
- Assist renters/homebuyers with various housing problems, maintenance request, and house payment questions
- Assist staff with preparing conveyance documents for eligible homebuyers participating in the homeownership program
- Initiates and follows up on various legal actions against participants who are not in compliance with the dwelling lease or homebuyer agreements
- Composes delinquency and non-compliance notices, terminations and eviction notices for renters and homebuyers
- Conducts background checks.
Modernization Coordinator
Comanche Nation Housing Authority
Lawton, OK
06.2010 - 05.2011
- Visit future work sites to help create a 'Scope of work'
- Work closely with Building Inspector and contractors
- Responsible for communicating and working with tenants in regards to modernization work
- Works closely with other departments on any situations pertaining to modernization projects
- Responsible for conducting environmental assessments and reviews.
Director of Field Operations
Comanche Nation Housing Authority
Lawton, OK
12.2009 - 06.2010
- Manage, supervise and coordinate the functions of the community rehab and development
- Keep superiors abreast of activities, progress, and opportunities and make effective recommendation for actions
- Provide monthly report for monthly meeting with Board members
- Approves any requisitions for materials as may be needed by field crew
- Inspects materials; work in progress, and work completed to insure compliance with documents
- Accounts for all work being done by field crew
- Monitors all tardiness and absences for all field crew.
Education
Eisenhower High School
Great Plains Technology Center
01.1998
Skills
- Microsoft Outlook
- Excel
- Word
- Customer Relations
- HR policies and procedures
- Microsoft Office
- Employee Hiring
- Employee Investigations
- Termination Documentation
- Clerical Oversight
References
- Jeana Ferry, 940-733-2608
- Nadia Tenequer, 580-215-8335
- Ashley Toombs, 580-591-1723
Timeline
Human Resources Specialist
Comanche Nation Entertainment
02.2018 - Current
Receptionist
Dr John Cox
10.2014 - 12.2014
Data Entry Clerk
Novitex Enterprise Solutions
11.2013 - 08.2014
Security Officer
Comanche Nation Casino
08.2013 - 11.2013
Housing Management Specialist
Comanche Nation Housing Authority
05.2011 - 06.2013
Modernization Coordinator
Comanche Nation Housing Authority
06.2010 - 05.2011
Director of Field Operations
Comanche Nation Housing Authority
12.2009 - 06.2010
Eisenhower High School
Great Plains Technology Center