Summary
Overview
Work History
Education
Skills
Timeline
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Dana Chew

Dana Chew

Decatur,IL

Summary

Dedicated Care Worker with a proven track record at Help at Home, excelling in patient care and emotional support. Mastered time management and compassionate care, enhancing patient wellbeing and safety. Skilled in personal hygiene assistance and creating a nurturing environment, significantly improving clients' quality of life.

Overview

4
4
years of professional experience

Work History

Care Worker

Help at Jome
02.2022 - Current
  • Ensured timely administration of medication, following strict protocols to maintain patient safety.
  • Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
  • Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
  • Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.

Product Painter

Masking
08.2022 - 06.2024
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Consistently met safety regulations while working on-site at both residential and commercial properties.
  • Worked holidays and weekends depending on shifting needs of project.
  • Improved customer relations through strong communication skills and attention to detail in all projects.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
  • Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
  • Managed inventory of supplies and ensured proper maintenance of painting equipment for optimal performance on each job site.
  • Taped off areas to prevent overspray and other accidents.
  • Followed safety procedures and properly used protective gear while painting.

Banquet Server

Decatur Club
06.2020 - 12.2022
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Maintained flexible work schedule to meet event needs.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Arranged linens and table settings according to seating plan and event theme.
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
  • Answered guest questions about event plans and food service choices.
  • Responded to guest inquiries and requests promptly and courteously.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
  • Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
  • Handled food and beverage orders for up to Number guests, delivering prompt and friendly service.
  • Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
  • Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
  • Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
  • Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
  • Adjusted service based on customer requests and kitchen readiness.
  • Efficiently resolved guest complaints using excellent problem-solving skills resulting in satisfied customers who continued attending future events at the venue.
  • Developed strong rapport with repeat customers, leading to increased loyalty and return business for the venue''s banquet services.
  • Collaborated with the culinary team to ensure proper food presentation, enhancing overall visual appeal and guest dining experience during events.
  • Boosted banquet sales through effective upselling techniques and knowledgeable recommendations on menu items or beverage options.

Education

Diploma - Social Studies

Benito Juarez High School
Chicago, IL
06.1988

Skills

  • Meal Preparation
  • Housekeeping tasks
  • Behavioral support
  • Compassionate Care
  • Transportation Assistance
  • Recreational Activities
  • Patient Care
  • Personal Hygiene Assistance
  • Elderly Care
  • Daily living assistance
  • Time Management
  • Respectful and Compassionate
  • Housekeeping

Timeline

Product Painter

Masking
08.2022 - 06.2024

Care Worker

Help at Jome
02.2022 - Current

Banquet Server

Decatur Club
06.2020 - 12.2022

Diploma - Social Studies

Benito Juarez High School

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Dana Chew