Dana Clark
San Diego,CA
Summary
Labor and Employee Relations specialist with strong interpersonal and customer service skills to achieve business based objectives. Proficient at critical thinking and problem solving in fact paced, stressful situations. Extensive experience in relationship building and active communication . Strong work ethic, and the ability to lead by example. Adept at training managers to improve employee relations, increase understanding of legal requirements and effectively motivate employees and strengthen relationships at all levels. Articulate, inspiring and hands-on leader with strengths in program management, process improvement and data analytics. Forward-thinking, results-driven and focused on facilitating relationships and collaboration between diverse employees and departments in order to accomplish common goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Labor and Employee Relations Specialist
Fleet Readiness Center Southwest - (Dept. Of Navy)
12.2021 - Current
- Successfully draft numerous types of official letters for management officials for issuance. These letters include: Memorandums for the Record, Letters of Reprimand, Letters of Requirement, Request for Detailed Medical, DONCEAP Referrals, Administrative Leave/Leave Option Letters, Non-Adverse Actions as well as Adverse actions, Grievance Responses and Performance Improvement Plans.
- Skilled at conducting Management Inquiries.
- Displays excellent investigative skills.
- Liaison for Training Classes (FDR, LRP, Graduate School)
- Works with management to ensure Douglas Factors are taken into consideration when performing a disciplinary action.
- Skilled at working independently and collaboratively in a team environment.
- Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
- Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
- Handle grievances at each step according to each union Collective Bargaining Agreement.
- Administer labor relations policies and agreements. Ensure adherence to established policies and practices
- Develop and implement documentation and reporting for administration of labor relations.
- Keep abreast of labor laws and collective bargaining
- Compile information and statistics on the economic proposals of both labor and management.
- Help facilitate training for management officials as well as additional specialist within FRCSW.
- Participate in meetings between labor and management
- Work with General Counsel to ensure letters are legally sufficient before being issued.
- Served as a liaison between employees and management, fostering open lines of communication for addressing concerns promptly.
- Effectively managed complex employee relations caseloads, navigating sensitive situations and ensuring all parties were treated fairly and equitably.
- Oversaw investigations into discrimination, sexual harassment or other workplace claims.
Leave Specialist
Fleet Readiness Center Southwest (Dept. Of Navy)
12.2020 - 01.2021
- Managed complex medical leaves for employees, ensuring timely communication with employees and management.
- Processed all Family Medical Leave Act (FMLA) submission timely
- Processed all Paid Parental Leave (PPL) submission within the organization (births, foster care and adoptions)
- Processed all Voluntary Leave Transfer Request, which included within the agency donations as well as outside the agency donations.
- Processed all Emergency Paid Sick Leave (EPSL) Request during COVID.
- Tracked and maintained each of these programs with an internal tracking system .
- Posted VLTP list to FRCSW SharePoint site .
- Worked with Inspector General (IG) Office through multiple audit.
- Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
- Received and screened a high volume of internal and external communications, including email and mail.
- Telework Coordinator
Administrative Assistant
Fleet Readiness Center Southwest (Dept Of Navy)
05.2016 - 12.2020
- Procured items by utilizing various systems such as CONOPS and the Government Purchase Card.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Liaised between clients and vendors and maintained effective lines of communication.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted development and implementation of new administrative procedures.
Education
High School Diploma -
Miami Trace High School
Washington Court House, OH05.2000
Certification (No-Degree) - Business Administration And Management
Southern State College
Hillsboro, OH2002
Skills
- Employee Relations
- Labor Relations
- Training and Development
- Performance Management Strategies
- Customer Service
- Disciplinary Action Management
- Management Collaboration
- Interpersonal
- Attention to Detail
- Problem-Solving
- Excellent Communication
Certification
- Graduate School USA- Aspiring Leadership Program - (Mar/Apr 2018)
- Graduate School USA – Federal Labor Relations (Basic) (Aug 2021) ·
- Graduate School USA – Federal Labor Relations (Intermediate) (Aug 2021) ·
- Graduate School USA – Adverse Conduct and Performance-Based Actions (Sep 2021) ·
- DON Labor Basics (Jul 2022) · Precedential Decisions Under the New MSPB:
- Changing Your Agency's Douglas Factor Analysis (Sep 2022) · Excessive Absences in Today's Federal Workforce: Tips for Preparing Cases (Oct 2022) ·
- Drafting Defensible Proposal and Decision Letters: Dos and Don'ts Under the new MSPB (Mar 2023)
- Pregnant and Nursing Employees: Meeting Agencies' New Accommodation and Anti-Discrimination Requirements (Sep 2023)
- FMLA Compliance: techniques to Tackle Your Agency's Top Trouble Areas (Nov 2023)
- Addressing Complex Disability Accommodation Issues in Agencies' Telework, Hybrid and Return to On-Site Work (Dec 2023)
- Douglas Dilemma Unraveled: How to properly apply, mitigating, aggravating, or Neutral Factors (Mar 2024)
- Secret Clearance Currently Held (2016 to present)
- Microsoft Excel Basic /Intermediate
- Management Inquiry DON Certification -(Apr 2024)
References
Available Upon Request
Timeline
Labor and Employee Relations Specialist
Fleet Readiness Center Southwest - (Dept. Of Navy)
12.2021 - Current
Leave Specialist
Fleet Readiness Center Southwest (Dept. Of Navy)
12.2020 - 01.2021
Administrative Assistant
Fleet Readiness Center Southwest (Dept Of Navy)
05.2016 - 12.2020
High School Diploma -
Miami Trace High School
Certification (No-Degree) - Business Administration And Management
Southern State College
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