Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Southeastern Staff Association Award
Hi, I’m

Dana Clure

Dana  Clure

Summary

Dynamic Academic Advisor with a proven track record at Southeastern Oklahoma State University, enhancing student retention through effective communication and analytical decision-making. Skilled in academic planning and data entry, I developed tailored educational pathways, fostering student success and engagement while collaborating with faculty to address concerns and improve outcomes.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

19
years of professional experience
1
Certification

Work History

Southeastern Oklahoma State University

Academic Advisor
07.2019 - Current

Job overview

  • Advised students on academic pathways and course selections to enhance educational outcomes.
  • Developed individualized academic plans tailored to student needs, fostering personal accountability and success.
  • Collaborated with faculty to address student concerns, ensuring a supportive learning environment.
  • Analyzed student performance data to identify trends and recommend interventions for at-risk populations.
  • Evaluated transfer credits and assisted students with course selection for seamless transition into the institution.
  • Served as a liaison between students and administration, addressing concerns or issues related to academic success.
  • Assisted students in developing educational plans for timely graduation and career goals.
  • Continuously updated professional knowledge by attending relevant conferences or training programs.
  • Conducted regular reviews of degree plans, suggesting modifications as needed based on changing student circumstances or program updates.
  • Organized orientation sessions for incoming students, ensuring a smooth adjustment to the college environment.
  • Increased student retention by proactively identifying at-risk individuals and implementing appropriate interventions.
  • Advised students on academic pathways, ensuring alignment with institutional policies and degree requirements.
  • Collected and analyzed student data to identify trends and improve advising strategies.
  • Developed and implemented individualized academic success plans for diverse student populations.
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
  • Improved retention rates by providing personalized guidance to students at various stages of their academic journey.

Southeastern Oklahoma State University

Administrative Assistant
02.2007 - 07.2019

Job overview

  • Managed scheduling and calendar coordination for executives, ensuring optimal time management and meeting efficiency.
  • Streamlined office operations by implementing new filing systems, enhancing accessibility and organization of documents.
  • Prepared reports and presentations using various software tools, ensuring accuracy and clarity of information delivered.
  • Oversaw inventory management for office supplies, optimizing stock levels to minimize costs while maintaining availability.
  • Developed standardized procedures for routine tasks, improving overall operational efficiency and consistency in service delivery.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Trained junior staff on administrative processes, fostering a collaborative work environment and improving team performance.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Education

Southeastern Oklahoma State University
Durant, OK

Bachelor of Science from Behavioral Sciences
12-2016

University Overview

Skills

  • Effective communication skills
  • Student engagement
  • Analytical decision-making
  • Educational progress assessment
  • Student registration management
  • Course structure and coordination
  • Maintenance of student records
  • Proficient in managing multiple tasks
  • Consistent reliability
  • Academic record administration
  • Problem-solving
  • Academic planning
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Computer proficiency
  • Clerical support
  • Customer relations
  • Documentation and recordkeeping
  • Database entry
  • Excel spreadsheets
  • Recordkeeping

Certification

View Certificate of CompletionOpens new windowCertificate Bloodborne Pathogen Exposure Prevention Full CourseWorking in any environment with a high concentration of people can increase the risk of exposure to germs and infectious agents on a daily basis. Specifically, bodily fluids can put you in danger of infection. Bloodborne pathogens are infectious microorganisms in human blood that can cause disease. This course is designed to provide an overview of the dangers posed by bloodborne pathogens and steps you can take to protect yourself and others from exposure. Topics covered include exposure risk, OSHA guidelines, universal precautions, personal protective equipment, and safe cleanup and disposal practices.

View Certificate of CompletionOpens new windowCertificate Hazard Communication: Right to Understand (GHS) Full CourseExposure to hazardous chemicals on the job is a safety concern for millions of workers, including school staff. Teaching, administration, and maintenance staff commonly use chemicals for cleaning, disinfection, maintenance, and school labs. This interactive online course with live action scenarios demonstrates how OSHA's Hazard Communication regulations can help you work safely with chemicals and prevent injury to yourself and others. Learn to identify employer and employee responsibilities for safely communicating hazardous chemicals in the workplace, as well as how to interpret key information on container labels and Safety Data Sheets.

View Certificate of CompletionOpens new windowCertificate Safety Data Sheets Full CourseThis course provides staff with an understanding of Safety Data Sheets as they relate to hazardous chemicals, and the knowledge needed to use the information found in SDSs to protect yourself and others in your workplace. The course will review how SDSs are organized and why they're necessary for hazardous chemicals, the different sections of an SDS and the information found in each, the GHS requirements and how they will affect SDSs, and how to use the information found on an SDS to handle chemicals safely. Training - [Timeframe]

Availability
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Timeline

Academic Advisor
Southeastern Oklahoma State University
07.2019 - Current
Administrative Assistant
Southeastern Oklahoma State University
02.2007 - 07.2019
Southeastern Oklahoma State University
Bachelor of Science from Behavioral Sciences

Southeastern Staff Association Award

Southeastern Staff Association Award

Recognition on my outstanding service to Southeastern Oklahoma State University.