Dana Clutter-White
Charles Town,WV
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
Work History
Office Manager
Little Eagle Child Care Center
07.2023 - Current
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Elementary School Secretary
Jefferson County WV Board Of Education
08.2018 - 07.2023
- Enhanced communication between parents, teachers, and administrators through effective scheduling of meetings and events.
- Supported student success by maintaining accurate records on attendance, grades, and other pertinent information.
- Contributed to a positive school environment with excellent customer service skills when interacting with students, parents, and staff.
- Managed budgeting and purchasing for the school office, ensuring adequate supplies were available for faculty and staff needs.
- Assisted in the planning and execution of special school events such as fundraisers, parent-teacher conferences, and field trips.
- Maintained a welcoming atmosphere in the front office by greeting visitors professionally and addressing their inquiries promptly.
- Collaborated effectively with school administration team to ensure smooth daily operations in the main office area.
- Facilitated communication among staff members by managing phone calls, distributing mail, and updating bulletin boards regularly.
- Safeguarded student health records in accordance with legal requirements, ensuring confidentiality at all times.
- Provided essential support during emergencies or crisis situations within the school setting by following safety protocols effectively.
- Assisted in creating a safe learning environment for students by monitoring visitor access to campus facilities during daytime hours.
- Maintained an organized office workspace, ensuring easy retrieval of files and documents when needed by staff members or parents.
- Supported the school''s mission and vision through active participation in faculty meetings, committees, and other collaborative efforts with colleagues.
- Demonstrated adaptability and flexibility in handling a wide range of administrative tasks as needed to support the overall needs of the school community.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Cashier
EZ Mart.
03.2015 - 08.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Applied Science - Criminal Justice
Hagerstown Business College
HagerstownHigh School Diploma -
Walkersville High School
Walkersville, MDSkills
- Administrative Support
- Staff Management
- Inventory Control
- Expense Reporting
- Office Management
- Bookkeeping
- Data Entry
- Financial Reporting
- Customer Relations
- Organizational Skills
Timeline
Office Manager
Little Eagle Child Care Center
07.2023 - Current
Elementary School Secretary
Jefferson County WV Board Of Education
08.2018 - 07.2023
Cashier
EZ Mart.
03.2015 - 08.2018
Associate of Applied Science - Criminal Justice
Hagerstown Business College
High School Diploma -
Walkersville High School
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