Dana Conley Kline

Business management involving strategic planning, resource allocation, human resource functions, leadership techniques, production methods and customer retention.

• Manage and coordinate all aspects of print production, including scheduling, prepress, print specifications, and material selection for both single and multi-color offset printing projects.
• Evaluate and compare vendor proposals to determine the most cost-effective and high-quality options. This includes assessing detailed project solutions, pricing structures, vendor capabilities, and overall value to select the best-fit partner for each job.
• Oversee order processing, from client tracking and bid requests to issuing customer quotations and vendor purchase orders.
• Create and maintain detailed cost analysis reports to support internal budgeting and financial planning efforts.
• Develop and implement operational policies and procedures to enhance workflow efficiency and productivity.
• Supervise production staff, providing direction and leadership to ensure that all assignments meet quality standards and project deadlines.
• Operate a wide range of bindery equipment as part of hands-on production responsibilities.
• Design and produce personalized marketing campaigns, including management of content and forms for promotional materials and branded assets.
• Develop graphic art and visual communications for various client needs, including brand identity, corporate stationery, direct mail pieces, advertisements, and training materials.
• Use of Adobe Creative Cloud (InDesign, Illustrator, Photoshop), Microsoft Office Suite, and spreadsheet tools used for production tracking and reporting.
• Build and maintain strong customer relationships that support improved satisfaction, increased loyalty, and long-term retention. This includes identifying opportunities for cross-platform sales and fostering business growth through personalized service and communication.

• Interview, access and compile information relating to prospective students applying to the Aircraft Maintenance Training Program.
• Produce presentations and tour facility with prospects.
• Provide extensive knowledge of instructional requirements.
• Developed and executed recruitment strategies to attract top talent in aerospace industry.
• Met and exceeded weekly quotas.