Dana Culp
Troy
Summary
Results-driven Executive Director with over 20 years of experience leading multidisciplinary teams, including Physicians and Clinical Staff. Expertise in operational streamlining and innovative strategy implementation to enhance patient care and organizational success. Proven ability to optimize workflows and foster team collaboration, ensuring alignment with strategic goals and compliance standards.
Overview
26
26
years of professional experience
Work History
Executive Director Hematology and Oncology
Corewell Health
04.2025 - Current
- Oversaw budgeting and financial management, ensuring allocation aligns with organizational goals and priorities.
- Implemented data-driven decision-making processes to improve clinical outcomes and patient satisfaction metrics.
- Led staff development programs, promoting continuous education and professional growth among team members.
- Cultivated a collaborative work environment, enhancing communication between departments to streamline workflow processes.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Lead and oversee 67 staff across multiple practices, including providers, APP, nursing, medical assistants, and admin teams.
- Direct daily clinic operations for patient access, scheduling infusions, front office, nursing and provider workflows
- Manage clinic budgets, purchasing orders, and supply chain
- Conduct weekly OA3 quality reporting
- Partner with Executive leadership, finance, HR and IT on staffing models, growth, and system optimization
- Maintain compliance with joint commission/CLIA
- Over see patient satisfaction, access metrics
Executive Director
Reproductive Medicine Associates of Michigan
03.2011 - Current
- Developed and implemented daily operational plans to optimize clinic performance, ensuring alignment with long-term strategic goals and regulatory compliance
- Managed and developed teams by hiring, recruiting, and training over 40 employees across clinical, lab, administrative, and patient services departments
- Assisted clinic payroll for accurate and timely compensation of employees; oversaw financial operations such as billing, budgeting, and vendor management
- Spearheaded patient satisfaction programs and implemented strategies that elevated the clinic’s rating from 4.4 to 4.8
- Developed, refined, and implemented clinic-wide policies and procedures to address risk management, compliance, and operational challenges
- Resulted in enhanced employee engagement and patient safety
- Collaborated with executive leadership team and physicians to establish clinic goals and synchronize operations with business objectives
- Implemented risk protocols ensuring high safety standards for patients and staff
- Handled vendor relations and supply chain management to ensure well-supported clinical teams, while improving cost efficiency through contract negotiations
- Collaborated with team leads to develop and implement effective patient treatment protocols, resulting in improved clinical operations
- Coordinated Continuing Education & Training (CET) programs for clinical personnel
- Supported CAP accreditation compliance efforts
- Collaborated seamlessly with billing, finance, clinical, and lab to ensure cohesive operational integration across the entire clinic
Physician Secretary
Schoenherr Family Practice
01.2000 - 03.2011
- Ensured comprehensive patient charts for appointments by organizing relevant documents.
- Facilitated referral processing from physicians and specialists for timely patient care.
- Maintained inventory levels by efficiently managing office and medical supplies orders.
- Entered lab results into EHR systems, enhancing patient data accuracy and accessibility.
- Coordinated interprofessional meetings, improving collaboration among healthcare team members.
- Provided assistance and information through phone inquiries, ensuring seamless healthcare access.
Education
AAB - Business Administration And Management
Oakland University
Rochester, MI01.1998
Skills
- Staff & Physician Management
- Operations Oversight
- Compliance Management
- Cross-Functional Team Leadership
- Benefits Administration
- Policy Development
- Marketing
- Executive Leadership
- Risk Management
- Human Resources Management
- Payroll
- Accounts Receivable
- New Vendor Setup
- Accounts Payable
- Vendor Contracts
Timeline
Executive Director Hematology and Oncology
Corewell Health
04.2025 - Current
Executive Director
Reproductive Medicine Associates of Michigan
03.2011 - Current
Physician Secretary
Schoenherr Family Practice
01.2000 - 03.2011
AAB - Business Administration And Management
Oakland University