Summary
Overview
Work History
Education
Skills
References
Timeline
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Dana Dagons

Carrollton,TX

Summary

Focused professional committed to maintaining productive and quality-driven environment. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Clinical Education Specialist

BRIUS Technologies
Carrollton, TX
01.2024 - Current
  • Serve as a trusted resource in clinical education, backed by 25+ years of industry experience, ensuring that training is not only informative but grounded in real-world practice.
  • Lead educational initiatives for clinical staff, ensuring effective training on cutting-edge orthodontic technologies and treatment methodologies.
  • Develop and deliver comprehensive educational materials, workshops, and training sessions to enhance clinical competency and patient care outcomes.
  • Collaborate with cross-functional teams to refine clinical protocols and improve product usage based on feedback and observed trends.
  • Developed and implemented educational programs for new product launches.

Technology Integration Specialist

InBrace
Irvine, CA
04.2022 - 12.2023
  • Cultivated partnerships with new and existing InBrace providers, and facilitated technology integration.
  • Managed product updated for providers within my territory.
  • Mentored newly hired TIS on role responsibilities
  • Trained clinical staff and Treatment Coordinators to boost conversions.

Office Manager

Mint Orthodontics
Dallas, TX
01.2021 - 03.2022
  • Maintained a 70-80% conversion rate, leading to a measurable increase in practice revenue and patient satisfaction.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Treatment Plan Coordinator

Simply Smiles Orthodontics
McKinney, Texas
04.2016 - 10.2020
  • Created customized treatment plans for patients based on individual needs.
  • Tracked patient progress and updated records accordingly.
  • Maintained communication with healthcare providers regarding referrals and authorizations.
  • Consistently met monthly revenue targets through effective account management practices.
  • Achieved a 22% increase in new patient contracts.
  • Troubleshot and resolved complex customer service issues to enhance patient and family experience.

Education

Bachelor of Science - Business Administration And Management

Texas Woman's University
Denton, TX
05.2022

Skills

  • Staff Management
  • Customer Service
  • Staff Training
  • Workflow Optimization
  • Strong analytical skill
  • Strategic Planning

References

References available upon request.

Timeline

Clinical Education Specialist

BRIUS Technologies
01.2024 - Current

Technology Integration Specialist

InBrace
04.2022 - 12.2023

Office Manager

Mint Orthodontics
01.2021 - 03.2022

Treatment Plan Coordinator

Simply Smiles Orthodontics
04.2016 - 10.2020

Bachelor of Science - Business Administration And Management

Texas Woman's University

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Dana Dagons