Dana De La Torre

Venipunctures

Capillary/Finger sticks

Specimen processing

First Aid/CPR certified AHA

Great attention to detail

Excellent communication skills

• Fostered trust among patients by carefully explaining procedures and addressing any concerns or questions before beginning the blood draw
• Improved patient satisfaction with compassionate care and clear communication about the phlebotomy process.

• Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
• Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
• Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
• Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.