Dana Denney
San Diego,CA
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Respiratory Care Practitioner
Scripps Health
06.2023 - Current
- Aided physicians with various procedures such as bronchoscopies, ventilator management, and intubations.
- Maintained accurate patient records to track patients' medical history and treatment plans.
- Provided comprehensive care to improve and strengthen clients' respiratory functions.
Security Supervisor
Uptown Tavern
03.2021 - 11.2023
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
Security Officer
Scripps Health
10.2022 - 06.2023
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Barback
Uptown Tavern
03.2021 - 11.2022
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Engaged in suggestive selling and other sales techniques.
Damage Control Petty Officer
US Navy
01.2014 - 11.2019
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Led team in developing strategic plans to meet operational objectives.
Education
Associate of Science - Respiratory Therapy
Pima Medical Institute
San Marcos06.2022
Diploma - Medical Assisting
Concorde Career College
San Diego, CA07.2021
Skills
- Cardiopulmonary Resuscitation
- Staff education and training
- Customer care
- Operational Efficiency
- Team Collaboration
Certification
- RRT - Registered Respiratory Therapist
- BLS
- ACLS
- PALS
- NRP
Timeline
Respiratory Care Practitioner
Scripps Health
06.2023 - Current
Security Officer
Scripps Health
10.2022 - 06.2023
Security Supervisor
Uptown Tavern
03.2021 - 11.2023
Barback
Uptown Tavern
03.2021 - 11.2022
Damage Control Petty Officer
US Navy
01.2014 - 11.2019
Associate of Science - Respiratory Therapy
Pima Medical Institute
Diploma - Medical Assisting
Concorde Career College
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