Summary
Overview
Work History
Education
Skills
Timeline
Generic
DANA DILLARD

DANA DILLARD

Randolph

Summary

Dynamic and dedicated professional seeking a full-time role that presents challenges and opportunities to leverage strong interpersonal skills, effective time management, and problem-solving abilities. Possesses a solid foundation in organizational skills and is eager to contribute to an entry-level position while supporting team objectives and company goals. Experienced Housekeeper with comprehensive knowledge of diverse cleaning methods and hands-on expertise in operating housekeeping equipment, ensuring the cleanliness of large properties, office buildings, and municipal facilities. Additionally, a reliable Gym Attendant focused on enhancing customer experiences through equipment adjustments and assistance, demonstrating versatility and a commitment to facilitating smooth gym operations.

Overview

4
4
years of professional experience

Work History

Housekeeper/Laundry

Sunshine Healthcare
02.2025 - Current
  • Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment
  • Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and sanitizing surfaces
  • Managed inventory of cleaning supplies and restocked as needed to ensure efficient operations
  • Adhered to established safety protocols and procedures while handling cleaning chemicals and operating equipment
  • Implemented time-saving techniques in daily routines resulting in XX% increase in productivity
  • Assisted with laundry duties such as washing, drying, folding, and sorting linens according to hotel standards
  • Inspected linens for stains or damages before returning them to circulation or sending them for repairs/replacements
  • Maintained cleanliness of laundry area by regularly wiping down machines and organizing supplies
  • Followed proper procedures for handling lost-and-found items reported by guests or fellow employees

Professional Cleaner

Simply clean
09.2023 - 08.2024
  • Deep cleaning and sanitization
  • Floor care (sweeping, mopping, vacuuming, buffing)
  • Surface cleaning (dusting, polishing, disinfecting)
  • Performed daily cleaning tasks in office buildings, including vacuuming, dusting, and sanitizing restrooms.
  • Managed inventory of cleaning supplies and equipment, ensuring all tools were in good working order.
  • Developed and followed cleaning schedules to ensure all areas were maintained to a high standard.
  • Responded to client requests and feedback, making adjustments to cleaning routines as needed.
  • Conducted deep cleaning of homes, including kitchens, bathrooms, living areas, and bedrooms.
  • Used eco-friendly cleaning products to ensure the safety of clients and their families.
  • Organized and decluttered spaces according to client preferences.
  • Maintained open communication with clients to ensure their satisfaction with the cleaning services

Gym Associate

Friendship fitness
05.2022 - 09.2023
  • Greet members and guests as they enter the gym.
  • Provide information about membership options, services, and facilities.
  • Assist with membership sign-ups, renewals, and cancellations.
  • Address member concerns and resolve issues to ensure a positive experience.
  • Ensure the gym is clean and well-maintained.
  • Sanitize equipment, restock supplies, and clean common areas.
  • Report any equipment malfunctions or maintenance needs to the appropriate personnel
  • Conduct tours of the facility for prospective members.
  • Promote membership sales, special offers, and fitness programs.
  • Assist with marketing efforts, including social media posts and event promotions.
  • Help organize and promote group fitness classes and special events.
  • Assist instructors and trainers with class setup and member sign-ins.
  • Monitor class attendance and gather feedback from
  • Ensure that all gym rules and safety protocols are followed.
  • Provide guidance on proper equipment usage to prevent injuries.
  • Maintain knowledge of emergency procedures and first
  • Process payments for memberships, classes, and merchandise.
  • Maintain accurate records of memberships, attendance, and inventory.
  • Handle phone inquiries and schedule appointments for personal.

Behavioral Health Assistant

Millcreek of Pontotoc
03.2023 - 06.2023
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.

EVS Housekeeping

NMMC Tupelo Hospital
06.2021 - 02.2022
  • Perform routine cleaning and disinfection of patient rooms, operating rooms, and other areas to prevent the spread of infections.
  • Use proper cleaning agents and techniques to ensure all surfaces are sanitized
  • Manage the collection, laundering, and distribution of linens, such as bed sheets, towels, and gowns.
  • Ensure that clean linens are readily available and that soiled linens are promptly removed
  • Maintain the cleanliness and appearance of floors through mopping, sweeping.
  • Use specialized equipment for floor care, such as buffers and extractors
  • Keep track of cleaning supplies and equipment, ensuring that they are well-stocked and in good working condition.
  • Order and replenish supplies as needed.
  • Follow strict protocols to prevent hospital-acquired infections (HAIs).
  • Use personal protective equipment (PPE) and adhere to hand hygiene practices.
  • Interact with patients, visitors, and staff in a professional and courteous manner.
  • Address any housekeeping-related concerns or requests promptly.
  • Undergo regular training on cleaning techniques, infection control, and safety procedures.
  • Comply with all health and safety regulations.

Education

Associate's degree - Psychology

Northwest Mississippi Community College
Senatobia, MS
05-2027

High school diploma - undefined

North Pontotoc High School
Ecru, MS
05.2019

Skills

  • Customer service
  • QuickBooks
  • Computer Skills
  • Infection control
  • Teamwork
  • Organizational skills
  • Group fitness
  • Sales
  • Communication skills
  • Behavioral Health
  • Cleaning
  • Time management
  • Typing
  • Hospital experience
  • Inventory control
  • Active listen
  • Cash register
  • Adaptability
  • Ergonomics and safety training
  • Environmental services
  • Flexibility
  • Management (1 year)
  • Therapeutic communication
  • Mental health support
  • Charting and clinical documentation
  • Data confidentiality
  • Problem-solving
  • Behavior management

Timeline

Housekeeper/Laundry

Sunshine Healthcare
02.2025 - Current

Professional Cleaner

Simply clean
09.2023 - 08.2024

Behavioral Health Assistant

Millcreek of Pontotoc
03.2023 - 06.2023

Gym Associate

Friendship fitness
05.2022 - 09.2023

EVS Housekeeping

NMMC Tupelo Hospital
06.2021 - 02.2022

High school diploma - undefined

North Pontotoc High School

Associate's degree - Psychology

Northwest Mississippi Community College

Similar Profiles

CREATE PROFILE