Experienced Case Manager specializing in career planning and vocational skill development. Knowledgeable about available program resources and current market conditions. Organized multitasker with excellent planning and problem-solving abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Employment Services Case Manager
Cornerstone Services, Inc
02.2010 - Current
Obtained benefits analysis reports and interpreted results to assist and counsel clients.
Coordinated or authorized services to promote consumer employment.
Conducted comprehensive assessments of client needs for vocational rehabilitation services.
Executed efforts to connect with, educate and re-educate care providers.
Assisted clients in exploring career options and vocational goals.
Liaised with community partners to enhance employment opportunities for individuals with disabilities.
Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Worked flexible hours across night, weekend and holiday shifts.
Developed and maintained courteous and effective working relationships.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Passionate about learning and committed to continual improvement.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Master Of Science - Rehabilitation Administration
Southern Illinois University Carbondale
Carbondale, IL
05.2001
Skills
Case Management
Client Advocacy
Needs Assessment
Documentation Proficiency
Documentation and Reporting
Crisis Intervention
MS Office
Interdisciplinary Collaboration
Conflict Resolution
Program Development
Problem-Solving
Relationship Building
Court Mandated Reporter
Email and Telephone Etiquette
Treatment Planning
Emotional Awareness
Active Listening
Case Notes
Computer Literacy
Training Program Participation
Critical Thinking
Case Planning and Management
Complex Problem-Solving
Electronic Records Systems
Build Work Skills
Client Consultations
Support Clients
Intervention Tactics
Certification
QIDP
QMHP
Medication Administration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.