Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
BusinessAnalyst
Dana Dixon

Dana Dixon

Crest Hill,IL

Summary

Experienced Case Manager specializing in career planning and vocational skill development. Knowledgeable about available program resources and current market conditions. Organized multitasker with excellent planning and problem-solving abilities.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Employment Services Case Manager

Cornerstone Services, Inc
02.2010 - Current
  • Obtained benefits analysis reports and interpreted results to assist and counsel clients.
  • Coordinated or authorized services to promote consumer employment.
  • Conducted comprehensive assessments of client needs for vocational rehabilitation services.
  • Executed efforts to connect with, educate and re-educate care providers.
  • Assisted clients in exploring career options and vocational goals.
  • Liaised with community partners to enhance employment opportunities for individuals with disabilities.
  • Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Master Of Science - Rehabilitation Administration

Southern Illinois University Carbondale
Carbondale, IL
05.2001

Skills

  • Case Management
  • Client Advocacy
  • Needs Assessment
  • Documentation Proficiency
  • Documentation and Reporting
  • Crisis Intervention
  • MS Office
  • Interdisciplinary Collaboration
  • Conflict Resolution
  • Program Development
  • Problem-Solving
  • Relationship Building
  • Court Mandated Reporter
  • Email and Telephone Etiquette
  • Treatment Planning
  • Emotional Awareness
  • Active Listening
  • Case Notes
  • Computer Literacy
  • Training Program Participation
  • Critical Thinking
  • Case Planning and Management
  • Complex Problem-Solving
  • Electronic Records Systems
  • Build Work Skills
  • Client Consultations
  • Support Clients
  • Intervention Tactics

Certification

QIDP

QMHP

Medication Administration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Employment Services Case Manager

Cornerstone Services, Inc
02.2010 - Current

Master Of Science - Rehabilitation Administration

Southern Illinois University Carbondale
Dana Dixon