Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic
Dana Drča

Dana Drča

Summary

Client relations and administration professional with management experience in fast-paced and private environments. Proficient in Microsoft software, sales strategies, and problem-solving techniques. Recognized for exceeding goals through passion, commitment, and dedication. Strong ability to foster client relationships and streamline administrative processes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Short Term Rental Manager

Vilasopolis LLC.
Chicago, Illinois
04.2020 - 01.2022
  • Maximized occupancy and revenue through effective booking management.
  • Oversaw property upkeep to maintain excellent condition and presentation.
  • Coordinated maintenance management for prompt repairs and enhancements.
  • Conducted property inventory checks to ensure accurate records.
  • Assisted company owner with daily operations to improve efficiency.
  • Created compelling sales posts to attract potential customers.

Administration Clerk

Old Empire Inc.
Elk Grove Village, Illinois
03.2018 - 02.2021
  • Answered phone calls promptly to support client inquiries.
  • Organized office materials for enhanced accessibility and efficiency.
  • Scheduled appointments to optimize time management and workflow.
  • Maintained positive office environment through light cleaning and organization.
  • Filed paperwork systematically to ensure easy retrieval of documents.
  • Assisted clients with inquiries, fostering strong relationships.

Professional Nanny

Parisi Family
Mount Prospect, Illinois
08.2013 - 02.2021
  • Supervised children during daily routines and activities to ensure engagement and safety.
  • Prepared nutritious meals and snacks for family members to promote healthy eating habits.
  • Organized educational games and creative activities to foster child development.
  • Collaborated with parents to implement consistent discipline strategies across environments.
  • Managed transportation logistics for school, playdates, and extracurricular activities.
  • Maintained a clean and safe home environment for children at all times.
  • Communicated regularly with parents regarding children's progress and requirements.
  • Adapted schedules to meet changing family needs and special events.

Teacher

Gertrude B. Neilsen Montessori School
Northfield, Illinois
01.2018 - 06.2018
  • Created a safe and enriching environment for children.
  • Followed curriculum guidelines to support educational development.
  • Collaborated effectively with coworkers to enhance team dynamics.
  • Practiced and enforced safety precautions to ensure children's well-being.
  • Changed diapers promptly to maintain hygiene standards.
  • Sanitized dishes and kitchen area to uphold cleanliness.
  • Developed and implemented engaging lesson plans based on learning objectives.

Education

Some College (No Degree) - Gender Studies

Oakton Community College
Des Plaines, IL

Some College (No Degree) - Applied Psychology

Argosy University
Orange, CA

Some College (No Degree) - General Studies

North Eastern University
Chicago Heights, IL

Skills

  • Booking coordination
  • Inventory management
  • Maintenance oversight
  • Sales strategy
  • Property management
  • Customer relationship management
  • Client communication
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Adaptability
  • Conflict resolution
  • Decision making
  • Payment processing
  • Communication proficiency
  • Lead conversion
  • Public relations
  • Multitasking skills
  • Professionalism
  • Data entry
  • Crisis management
  • Customer service focus
  • Reliability
  • Employee motivation and guidance
  • Team building
  • Self-motivation
  • Administrative leadership
  • Vendor management

Certification

  • Early Childhood Education
  • CPR & AED

Languages

Spanish
Limited
Serbian
Limited
English
Full Professional

References

References available upon request.

Timeline

Short Term Rental Manager

Vilasopolis LLC.
04.2020 - 01.2022

Administration Clerk

Old Empire Inc.
03.2018 - 02.2021

Teacher

Gertrude B. Neilsen Montessori School
01.2018 - 06.2018

Professional Nanny

Parisi Family
08.2013 - 02.2021

Some College (No Degree) - Gender Studies

Oakton Community College

Some College (No Degree) - Applied Psychology

Argosy University

Some College (No Degree) - General Studies

North Eastern University

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Dana Drča