Dana Ducote
Chalmette,LA
Summary
Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) experience
Experience investigating, transaction monitoring, writing, and filing Suspicious Activity Reports (SARs)
Experience conducting investigations of financial crimes transactions or policy violations, risk management, and compliance, including researching and analyzing complex transactions to detect patterns, trends, and anomalies
Ability to gather, organize, and interpret data
Transaction monitoring for fiat currencies
EDD Analysis and PEP review subject to financial institution’s international best practices
Experienced in analytical and client-focused roles including CDD, EDD, SDD Remediation, Fraud investigation, Anti-Money Laundering Screening, and SAR narrative writing and filing.
An experienced analytical individual with extensive knowledge of AML/BSA, OFAC, PEP, and FinCEN-related laws and regulations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Bank Secrecy Act/Anti-Money Laundering Officer
Bank Of Louisiana
06.2022 - Current
- Act as Bank’s Bank Secrecy Act (BSA) Officer. Implement necessary programs and procedures to ensure compliance with appropriate regulations and that Bank's protecting itself from being used as conduit for illegal activity.
- Act as Bank’s Office of Foreign Assets Control (OFAC) Officer. Make sure that Bank has procedures and systems in place to identify, block, and report those names on government list.
- Develop and maintain Bank’s BSA/AML/OFAC policies and procedures.
- Prepare, Monitor and update Bank’s overall Risk Assessment for BSA/AML and OFAC.
- Responsible for Bank’s CIP program and requisite controls to identify exceptions.
- Construct, implement, monitor, test and verify overall BSA Compliance program.
- Develop and implement BSA/AML and OFAC training program for branches and other applicable unites participating in on-boarding or transaction processing. Training program is based on products and services provided, new laws/regulations passed by relevant regulatory agencies and internal policies and procedures.
- Produce monthly and quarterly reports for Senior Management, Management & Compliance committees.
- Investigated matters of risk including suspicious activity and document anomalies.
- Participate in development of banking products looking for compliance.
- Assessed and complied BSA procedures and policies to draft regular reports for Board of Directors.
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
- Assist in preparation for examinations by regulators and auditors.
- Responded to independent state and federal regulator auditor queries.
- Self-motivated, with strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with strong work ethic.
Assistant Branch Manager
Home Bank
08.2020 - 05.2022
- · Administered branch sales, service and operational activities in line with company vision and goals.
- · Achieved targets consistently through successful branch partnerships and marketing initiatives.
- · Identified opportunities to deepen relationships, increase client acquisition and improve service levels.
- · Oversaw customer experience within branch, assessing customer and employee feedback to identify opportunities for improvement.
- · Mitigated financial risks with proper safeguards against criminal and fraudulent activity or exposure.
- · Boosted and maintained staff morale, conducting daily huddles to communicate goals, strategies and new initiatives.
- · Showed accountability by taking ownership of business and willingness to make customer-focused decisions.
- · Coached and built team by evaluating and offering constructive feedback to personnel.
- · Established staffing schedules, monitored compliance and evaluated employee performance.
- · Set up tracking and accountability systems for employees to reduce errors.
- · Created success-oriented team environment focused on professional development and empowering leadership.
- · Deployed resources to optimize individual, team performance and team development plan management.
Team Lead
Regions Bank
02.2018 - 08.2020
- · Oversee daily operations, manage branch cash levels, review losses, compliance training, and account opening accuracy.
- · Inspect branch log entries, records, forms, ensure compliance of bank policies/procedures.
- · Manage teller activities, conduct transaction research, cash audits, teller/vault balancing
- · Balance ATM's, teller cash dispensers when needed
- · Develop staff by coaching, modeling desired behaviors, motivation, timely feedback.
- · Identified opportunities to deepen relationships, increase client acquisition and improve service levels
- · Boosted and maintained staff morale, conducting daily huddles to communicate goals, strategies and new initiatives.
- · Prepare semi-annual performance reviews, discuss career goals, build action plans, deliver disciplinary action as needed
- · Recognition
- · Demonstrated proactive sales strategies to attract, expand and retain customer relationships and achieve sales objectives
- · Increased Branch Score Card to meet branch goals within one quarter.
- · Increased customer satisfaction by 40% in only two months
- · Set up tracking and accountability systems for employees to reduce errors
- · Achieved zero account opening errors for three consecutive months
- · Created success-oriented team environment focused on professional development and empowering leadership
Multi Branch Banker
Capital One Bank N.A
10.2005 - 01.2018
- Demonstrated strong knowledge of bank products and solutions.
- Participated in workforce management including recruiting, development and engagement.
- Implemented promotional campaigns and product initiatives at branch level.
- Followed Bank policy, procedures and guidelines to protect customers and bank assets.
- Maintained inventory and orders supplies for branch.
- Opened accounts and process loan applications for both consumer and business customers.
- Ensured Branches compliance to operational, internal audit and security policies and procedures.
- Participated in both internal and external sales activities including community and networking events.
- Handled scheduling to effectively meet branch productivity and efficiency standards.
- Conducted weekly sales and pipeline meetings, daily huddles, touch bases with direct reports.
- Built and maintained strong working relationships increased visibility, growth and volunteer opportunities.
- Chosen to visit branches located in district that scored below average on score card for customer service.
- Reported feedback to district manager on ways to promote employee's moral and customer service.
- District scorecard increased in customer service by 50% within one quarter.
- Managed 2 branches with 13 employees . Received 100% on quarterly & yearly internal audits.
- Met customer needs with knowledgeable and fast service.
- Prevented fraud by spotting suspicious behavior and problematic transactions
Education
High School Diploma -
St.Bernard High
Saint Bernard, LA05.2005
Skills
- BSA/AML/OFAC/KYC/CDD/EDD
- FinCEN
- FDIC
- Risk Assessments
- Internal Controls
- Bank Policies and Procedures
- Training & Developing Leadership
- Investigating planning
- Confidential recordkeeping
- Analytical and Critical Thinking
- Multitasking Abilities
- Written Communication
- Verbal Communication
- Task Prioritization
Certification
- BSA/AML Training Certificate - BSA/AML Compliance School | Louisiana Bankers Association | Training - August 2022
- BSA/AML Training Certificate- The Experience-BSA| Payments | Financial Crimes | October 4th-6th,2023
Timeline
Bank Secrecy Act/Anti-Money Laundering Officer
Bank Of Louisiana
06.2022 - Current
Assistant Branch Manager
Home Bank
08.2020 - 05.2022
Team Lead
Regions Bank
02.2018 - 08.2020
Multi Branch Banker
Capital One Bank N.A
10.2005 - 01.2018
High School Diploma -
St.Bernard High