Summary
Overview
Work History
Education
Skills
References
Timeline
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Dana Dwyer

Kansas City,MO

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

24
24
years of professional experience

Work History

Patient Advocate

Jerry Dwyer
Rayto, MO
04.2000 - 11.2023
  • Maintained a thorough knowledge of medical treatments and procedures.
  • Advocated for patients' rights when dealing with third party payers or other healthcare entities.
  • Attended regular meetings with the interdisciplinary team to discuss complex cases and develop holistic plans of action.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Conflict resolution to ensure that patient received proper treatment amd medication when in a nursing facility.
  • Coordinated transportation services as needed.
  • Excellent commuication skills, interact with individuals from diverse backgrounds.
  • Outstanding organizational abilities, work well under pressure of deadlines using time management.
  • Very detail orient.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Assisted with meal planning to meet nutritional plans.

Education

Bachelor of Science - Business Administration

Rockhurst University
Kansas City, MO
05-1979

Skills

  • Personable nature
  • Verbal and written communication
  • Resource Utilization
  • Computer savvy
  • Activity monitoring
  • Relationship Building
  • Reporting
  • Conflict Mediation
  • Trend tracking
  • Database coordination

References

References available upon request.

Timeline

Patient Advocate

Jerry Dwyer
04.2000 - 11.2023

Bachelor of Science - Business Administration

Rockhurst University
Dana Dwyer