DANA EJAH HOUSTON

Motivated and compassionate nursing student with emerging leadership experience, and a strong ability to collaborate effectively within interdisciplinary healthcare teams. Recognized as a dependable role model in academic and clinical settings, demonstrating professionalism, integrity, and accountability. Highly organized and detail-oriented, consistently delivering quality work while supporting efficient patient care and clinical operations. Skilled in communication, time management, and prioritization, with a proactive approach to problem-solving, and a strong commitment to excellence and positive outcomes.

• Student Accounts Office, Auburn University at Montgomery, 09/01/24, Present, Welcomed students and visitors in a professional manner while providing exceptional customer service., Responded to inquiries regarding student accounts, tuition, fees, and payment options., Processed financial transactions and collection reports accurately and efficiently., Managed incoming calls and directed them appropriately to ensure smooth office operations and timely communication.
• Front End Team Associate, Walmart, 08/01/23, 09/01/24, Greeted customers and provided assistance with questions and purchases to ensure a positive shopping experience., Operated registers, processed payments, and applied discounts accurately and efficiently., Maintained compliance with company policies and procedures while multitasking in a fast-paced environment.
• Business and Finance Office, Alabama State University, 09/01/23, 04/30/24, Greeted students and visitors in a courteous and professional manner., Responded to inquiries related to university finances, tuition, and payments., Created and maintained Excel spreadsheets and financial documentation., Provided support to callers by answering questions and efficiently rerouting calls to the appropriate personnel within the finance department.
• Student, Fort Pierce Westwood High School, 01/01/20, 12/31/20, Graduated with honors, 3.8 GPA