Dana Epstein
Medfield,MA
Summary
Empathetic professional with hands-on experience providing quality psychological services to children and adults. Skilled in identifying, assessing and diagnosing mental health and emotional issues. Develops and implements treatment plans and provides counseling and therapy to obtain maximum results for patients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Intern
Wellpath
05.2023 - 05.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Assessed risk factors for suicidality or harm to others during intake interviews, coordinating with appropriate supports when necessary for client safety.
- Utilized assessment tools to evaluate client needs, inform treatment planning, and track progress over time.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Assisted in reducing symptom severity for clients through the application of cognitive-behavioral techniques and coping strategies.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Maintained client confidentiality in accordance with HIPAA regulations, ensuring that sensitive information was handled professionally and securely.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Developed strong rapport with diverse clientele, facilitating meaningful therapeutic relationships that promoted personal growth and self awareness.
- Supported clients'' progress toward mental health goals through consistent case management and followup.
- Completed one-on-one counseling with broad range of clients
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Participated in weekly supervision meetings to review case presentations, and receive feedback from experienced clinicians for continued growth as a therapist.
- Provided crisis intervention services to clients experiencing acute distress, helping them regain emotional stability and access appropriate resources for ongoing support.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Mental Health Specialist
McLean Hospital
02.2021 - 07.2021
- Enhanced quality of care for patients through ongoing assessment, monitoring, and adjustment of treatment interventions.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Increased patient satisfaction by maintaining a therapeutic environment tailored to individual needs and preferences.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Prepared reports to summarize clients' mental health status and treatment progress.
- Monitored patients and assessed suicide risks.
- Developed rapport with diverse patient populations, fostering trust and open communication during therapy sessions.
- Observed and monitored client behavior and responses to treatment.
- Maintained detailed records of clinical interventions, progress notes, treatment plans, and other documentation required for regulatory compliance.
- Reduced patient readmission rates by providing effective crisis intervention and stabilization strategies.
- Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
Residential Supervisor
Wayside Youth & Family Support Network
04.2020 - 08.2020
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Promoted positive relations between residents and staff.
- Supported the personal needs of residents dealing with diverse conditions.
- Scheduled fun social and recreational activities for residents.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each resident''s specific needs.
- Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
- Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
- Implemented effective communication strategies among staff members to foster a cohesive work environment focused on delivering high-quality care.
- Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
- Provided crisis management and intervention during emergency situations.
Residential Counselor
Wayside Youth & Family Support Network
08.2019 - 04.2020
- Enforced policies and safety standards through building and room rounds.
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
- Supported case managers in the development and implementation of continuing care plans for residents, preparing them for successful transitions into independent living situations.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Delivered targeted interventions for individual residents based on their specific needs and treatment objectives.
- Educated clients on managing mental health disorders and identifying signs and symptoms of relapse.
- Collaborated with case managers to maintain continuity of care and to provide referrals to treatment programs.
- Provided crisis management and intervention during emergency situations.
- Monitored and documented client progress toward meeting goals and objectives.
- Collaborated with multidisciplinary team to develop comprehensive treatment plans, improving residents'' progress.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Developed, implemented and monitored residential policies and procedures.
- Conducted regular check-ins with residents to monitor progress, address concerns, and provide ongoing support.
Certified Peer Support Specialist
Wayside Youth & Family Support Network
02.2019 - 08.2019
- Actively pursued ongoing professional development opportunities to remain informed of emerging trends and best practices within the field of peer support services.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Assessed clients' needs to provide appropriate therapeutic interventions.
- Enhanced client recovery by providing emotional and practical support in both group and one-on-one settings.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Provided education on mental health topics and resources to clients.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Provided comprehensive case management services
- Promoted client self-advocacy through education on rights, responsibilities, and navigating complex systems of care.
- Provided compassionate assistance to clients during challenging life transitions, helping them navigate obstacles with increased confidence and resilience.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Supported individuals dealing with mental health and emotional issues.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Assisted clients in developing and maintaining personalized wellness plans, guiding them in setting achievable goals for improved mental health outcomes.
- Assisted clients in exploring feelings and understanding behaviors.
- Communicated with individuals' family members, offering information, and insight into support services available at a community level.
- Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
Education
Master of Science - Mental Health Counseling
Regis College
Weston, MA07.2024
Bachelor of Science - Psychology
University of Massachusetts Lowell
Lowell07.2022
High School Diploma -
Medfield Senior High School
Medfield, MA05.2014
Skills
- Clinical interventions
- Mental Health Assessment
- Clinical Documentation
- Art therapy integration
- Rehabilitative counseling
- Cultural Sensitivity
- Individual and group therapy
- Individual Counseling
- Psychotherapy Techniques
- Expertise in crisis intervention techniques
- Substance abuse support
- Therapeutic Interventions
- Motivational Interviewing
- Anger Management
- Group facilitation
- Case Management
- Suicide Prevention
- Interdisciplinary Team Collaboration
- Mental health evaluations
- Case Documentation
- Risk Assessments
- Patient Advocacy
- Individual and Group Counseling
- Crisis Intervention
- Building rapport
- Treatment Planning
- Positive patient experiences
Timeline
Intern
Wellpath
05.2023 - 05.2024
Mental Health Specialist
McLean Hospital
02.2021 - 07.2021
Residential Supervisor
Wayside Youth & Family Support Network
04.2020 - 08.2020
Residential Counselor
Wayside Youth & Family Support Network
08.2019 - 04.2020
Certified Peer Support Specialist
Wayside Youth & Family Support Network
02.2019 - 08.2019
Master of Science - Mental Health Counseling
Regis College
Bachelor of Science - Psychology
University of Massachusetts Lowell
High School Diploma -
Medfield Senior High School