Dana Fredo
Orchard Park,NY
Summary
Proven Administrative Assistant at Buffalo State University, adept in Microsoft Office Suite and fostering professional relationships, significantly enhanced office efficiency. Skilled in customer service and office administration, demonstrated through improved data management and customer satisfaction. Achieved a harmonious work environment by promoting positive communication among colleagues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Buffalo State University
06.2023 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Office Assistant
Buffalo State University
08.2019 - 06.2023
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
Education
Bachelor of Science - Business Administration And Management
Buffalo State University
Buffalo06-2024
Skills
- Customer service
- Computer skills
- Office administration
- Customer and client relations
- Strong problem solver
- Microsoft Office Suite
- Professional communication
- Critical thinking
- Document control
- Internal communications
Certification
- Project Management Professional (PMP) - Project Management Institute.
Timeline
Administrative Assistant
Buffalo State University
06.2023 - Current
Office Assistant
Buffalo State University
08.2019 - 06.2023
Bachelor of Science - Business Administration And Management
Buffalo State University
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