Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Work Preference
Accomplishments
Certification
Languages
Software
Timeline
Hi, I’m

Dana Golliday

Indianapolis,IN
Questions confine answers. When there are no longer questions, answers are no longer bound by them.
Lao Tzu

Summary

Detail-oriented Electronics Technician adept at repairing complex digital and analog circuits. Excellent time management skills proven to work effectively in a team environment. Electronics professional with clear knowledge of principles and theories of electronics, mathematics and circuitry applicable to diverse real-world problems. Skilled in troubleshooting, diagnostics and failure analysis. Breaks down technical data and develops proactive, successful solutions to maintain operational production and safety. Hardworking and reliable tech with strong ability . Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
years of professional experience

Work History

Track Group
Indianapolis, IN

Electronics Technician
11.2023 - Current

Job overview

  • Maintained system logs or manuals to document testing or operation of equipment.
  • Assembled electrical systems or prototypes using hand tools or measuring instruments.
  • Constructed and evaluated electrical components for consumer electronics applications.
  • Repaired electrical equipment using hand and power tools, testing, and diagnostic equipment.
  • Audited customer account information to identify issues and develop solutions.
  • Answered phone with positive attitude and asked questions to better understand customer needs.
  • Reviewed account and service histories to identify trends and resolve issues.
  • Followed up on emailed or web-submitted customer inquiries within standard response times.
  • Communicated information to customers about product quality, value and style.
  • Processed customer account changes with proprietary software.

Stalnaker Security Services
Indianapolis, IN

Security Officer
01.2022 - 10.2024

Job overview

  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Verified photo IDs and tickets to allow guests passage.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Completed incident reports to record security or loss prevention incidents.
  • Reported safety hazards for remediation response.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Monitored premises and recorded activity in daily officer reports.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.

Allegion
Indianapolis, IN

Assembly Line Worker
02.2020 - 02.2023

Job overview

  • Assembled component parts of items and completed hand-finishing of final products.
  • Used established assembly instructions to complete jobs.
  • Completed accurate assembly work by positioning and aligning components.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Recognized defective material and reported issues to management.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Resolved assembly problems by altering dimensions to meet specifications.
  • Assembled components by examining connections for correct fit, fastening parts and subassemblies.
  • Used [Type] machinery safely and according to manufacturer instructions to prevent workplace accidents.
  • Evaluated employee performance, identified areas of improvement and communicated plans to employees.
  • Packed finished products and prepared for shipment.

rosewalk assisting living
Indianapolis, IN

Restaurant Food Server
01.2017 - 04.2020

Job overview

  • Cleaned tables and chairs to prepare dining area for next customers.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Addressed complaints to kitchen staff and served replacement items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Served food and beverages to patrons and immediately remedied issues with orders.

Education

Perry Meridian High School
Indianapolis, IN

High School Diploma
04-1998

Skills

  • Wiring and soldering
  • Installation
  • Mechanical testing
  • Mechanical Systems
  • Electrical Safety
  • Hardware diagnostics
  • Technical Writing
  • Equipment Installation
  • Troubleshooting and diagnosis
  • Customer Service
  • Lean Manufacturing Processes
  • Electronic troubleshooting

Affiliations

  • Institute of Electrical and Electronics Engineers
  • Association for Computing Machinery
  • American Marketing Association
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemote

Important To Me

Company CultureFlexible work hoursPaid time offWork from home option401k match4-day work week

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].

Certification

  • CET - Certified Electronics Technician

Languages

English
Native language
English
Advanced (C1)
C1

Software

Microsoft

Timeline

Electronics Technician

Track Group
11.2023 - Current

Security Officer

Stalnaker Security Services
01.2022 - 10.2024

Assembly Line Worker

Allegion
02.2020 - 02.2023

Restaurant Food Server

rosewalk assisting living
01.2017 - 04.2020

Perry Meridian High School

High School Diploma

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Dana Golliday