Summary
Overview
Work History
Education
Skills
Languages
Volunteer & Community
Timeline
Generic

DANA HAAS

The Woodlands,TX

Summary

Summary: Enthusiastic connector and cross-cultural communicator with leadership skills and experience in creating community, encouraging action, and successfully executing logistic coordination through mobilization efforts and organization skills. Demonstrated ability to execute a broad range of interventions from corporate to local community volunteers.

Areas of expertise:
Effective Communication -Project leadership Logistics -Coordination - Networking-Team Building- Volunteering spirit-Hospitality - Organizing social & educational events - Immigration and travel - Foreign Languages - Problem solving - Critical thinking-Flexibility-Creativity - Initiative Servant leader.

Overview

25
25
years of professional experience

Work History

Hospitality Services and Accommodations Manager

Palanca Opportunity Housing
07.2019 - Current
  • Demonstrate exceptional hospitality through flexibility of logistics in meeting customer demands.
  • Coordinate logistics for lodging facilities, maintenance, and operations to ensure a smooth and seamless guest experience.
  • Respond to customers inquiries and requests in timely manner.
  • Continuous evaluation of customer feedback and implementation of improvements resulted in ongoing “Super Host” status.
  • Cater to customers special requests with detail orientated approach.
  • Connect with customers to assist with recommendations and accommodate specific needs.
  • Monitor sales and expenses, and evaluate revenue and pricing based on market demand.
  • Strategically market properties on lodging platform, live events, and social media.
  • Conduct periodic inspections of cleaning crews and vendors to ensure adherence to strict cleanliness standards.
  • Manage daily operations of short-term rental accommodations for various customer segments, including business travelers and relocation clients.
  • Communication with channel manager on resolving payment processing.
  • Booked large groups for weddings, seminars, conferences, and other events.

Real Estate Professional - Investor

Pensadora OH LLC
09.2015 - 01.2019
  • Coordinate logistics & communicate with clients to understand property needs and preferences.
  • Liaison between buyers and sellers to provide positive experiences for both parties.
  • Generate leads through calls and referrals.
  • Work closely with clients to research property records, facilitate appropriate loans, schedule inspections, and assist with financial transactions.
  • Prepare lease and sale contracts.
  • Market property by highlighting features, advertising online and in print, and facilitating showings.
  • Negotiate, facilitate, and manage real estate transactions.
  • Maintain connections with clients to encourage repeat business and referrals.
  • Conduct comprehensive market analysis to identify opportunities for investors.
  • Review market research data and change sales plans accordingly.

International Visa, Travel, Logistics Coordinator

Shlumberger - K&M Technologies
11.2014 - 05.2015
  • Extensive expertise in domestic and international travel and global Immigration.
  • Manage and facilitate visa processes for employees traveling to various countries (Angola, Russia, Brazil and USA).
  • Demonstrated exceptional organizational skills and detail orientation in preparing and coordinating documentation for work visas, resulting in high approval rate and compliance with immigration regulations.
  • Cultivated and maintained vital relationships with employees, third-party visa, immigration, travel coordinators, and service providers, ensuring smooth and efficient travel arrangements and visa processing.
  • Administered company's passport, visa, and clearance needs, maintaining accurate records and efficiently managing visa status for field engineers. Improved accuracy and reduced processing time by 30%.
  • Utilized multilingual written and verbal communication to collaborate with regional offices to coordinate logistics of work locations, rotations, and relevant details, enabling development of precise timelines for visa renewals.

Translator and Interpreter

Tengizchevroil
08.2000 - 06.2003
  • Proficiently translate general and technical correspondence, documents, manuals, and meeting materials for international oil production corporation, ensuring clear and accurate communication between English and Russian and Kazakh languages.
  • Facilitate seamless operations by providing on-the-spot translation support during drilling, well intervention, surface facility maintenance, safety, and field construction activities, enhancing collaboration and efficiency among diverse teams.
  • Successfully maintain and update database and website for Tengiz Oil Fields operations site, ensuring up-to-date information for Stakeholders.
  • Act as language liaison between English-speaking staff and local contractors, fostering positive relationships and improving overall communication effectiveness during critical operations.
  • Support oil field operations by delivering precise and timely translation services, contributing to reduction in errors and misunderstandings in multilingual environments.

Transportation Workshop Supervisor

Allied Support
06.1998 - 07.2000
  • Coordinating and prioritizing logistics involved in equipment maintenance, material requisitions, education planning, and database system management.
  • Ensure smooth and safe operation of automotive workshop.
  • Partner with workshop departments to develop efficient processes to increase productivity and improve safety.
  • Provide administrative support to transportation operations, collaborating closely with human resources and payroll departments to streamline personnel management.
  • Conduct staff meetings with management and workshop mechanics to engage team and open communication. This resulted in improved efficiency and employee satisfaction.

Education

Bachelor of Arts - English Language And Literature

University of Esenov
Aqtau City, Kazakhstan
06.1998

Skills

Microsoft Office

Foreign Languages

Administration

Negotiations

Languages

English
Native or Bilingual
Kazakh
Native or Bilingual
Russian
Native or Bilingual
Brazilian Portuguese
Professional Working
Spanish
Limited Working

Volunteer & Community

Toastmasters International (2022-2023) -Woodlands Toastmasters Club.


1.  Club President

  • Recruit club members to volunteer for weekly speaking/leadership roles and special projects involvement.
  • Engage club members to grow in leadership skills as part of the club executive board.
  • Lead the club executive board in fostering a welcoming, supportive community.
  • Cultivate strong relationships with club members, fostering a positive club culture based on trust, professionalism, and inclusivity.
  • Utilize project management skills to organize activities and plan events, such as Legacy Homecoming meeting-35th Anniversary celebration and Annual Banquet enhancing member engagement and club morale.
  • Lead and coordinate weekly meetings for Woodlands Toastmasters club.
  • Propose and execute the project launch of member master classes to spotlight strengths and skills of club and local community members.


2.  VP of Education (2021-2022)

  • Manage mentor programs to support member's learning and growth within the Toastmasters program.
  • Create and assign meeting agendas and roles, promoting an engaging and structured learning experience for all club members.
  • Encourage member engagement in the Pathways learning experience, providing support and guidance throughout their educational journey.


3. VP of Membership - (2020-2021) 

  • Establish a welcoming atmosphere for guests. Initiated contact and provided hospitality and membership information to encourage their interest in the club.
  • Respond promptly to communications from prospective members, offering timely assistance and information to facilitate their transition to active members.
  • Successfully manage the process of converting guests to members, contributing to steady club growth and increased member retention.
  • Monitor membership levels and collaborate with the club executive committee to strategize and address membership challenges effectively.
  • Implement membership-building programs and recruit initiatives to attract new members and promote a diverse and engaged club community.

Timeline

Hospitality Services and Accommodations Manager

Palanca Opportunity Housing
07.2019 - Current

Real Estate Professional - Investor

Pensadora OH LLC
09.2015 - 01.2019

International Visa, Travel, Logistics Coordinator

Shlumberger - K&M Technologies
11.2014 - 05.2015

Translator and Interpreter

Tengizchevroil
08.2000 - 06.2003

Transportation Workshop Supervisor

Allied Support
06.1998 - 07.2000

Bachelor of Arts - English Language And Literature

University of Esenov
DANA HAAS