Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Hach

Highland,WI

Summary

Professional with a background in Learning & Development at Land's End, showcasing a talent for creating engaging training materials and enhancing employee onboarding experiences. Proven track record in fostering collaboration and achieving timely project completion, demonstrating exceptional organizational and communication skills.

Overview

20
20
years of professional experience

Work History

Learning & Development Assistant

Land's End
05.2023 - Current

• Helps brainstorm and create training materials for all training groups

• Creates training schedules and New Hire posters

• Gathers Land ID info and sets up documentation for training

• Facilitates New Hire Orientations, Ultipro, and other meetings

• Assists and supports trainers

• Communicates with Department Leads to verify all training related info

• Helps and assists with all Learning & Development related questions

• Knowledge of the Warehouse & new WM processes

• Creates a welcoming environment for all new hires

• Collaborates with leads to keep materials up to date

• Performs tasks in a timely manner

Land's End Distribution Center Associate

Land's End
06.2014 - Current

• Works in 3 different departments while maintaining a production rate in each.

• Pick orders for Leo and Regular customer orders

• Key in boxes in receiving

• Currently a trainer in both the Orderfilling and Receiving Department

Customer Service/Sales Associate

Kmart
03.2013 - 09.2013

• Answered telephone calls and redirected them to correct Departments

• Assisted Customers with returns, exchanges, and concerns

• Watched over check out lines/ provided assistance to cashiers when needed

• Back up Cashier

• Performed store opening and closing procedures

• Sold lottery tickets, DNR licenses, and completed Western Union Transactions

• Helped straighten and maintain items on shelves near check outs

• Put away carts

• Marked down items for clearance

2nd Shift Peak Packer

Lands End
10.2011 - 12.2011

•Sorted items into orders

•Checked orders and wrote out forms for damage/missing items

•Packed orders into boxes for shipment according to the order form

•Applied address labels

•Shipped completed orders directly to the customer

•Re-stocked cubicles with work related materials

Volunteer Odyssey of the Mind Coach

Highland High School
12.2007 - 04.2009

•Planned, scheduled, and lead all practices

•Supervised and chaperoned at competitions

•Worked with elementary and middle school aged children •Promoted children to be creative and use their imaginations to solve problems

Baby Sitter

Independent Family
10.2007 - 10.2008

•Supervision and care of three children

•Ages: 1-6 years old

•Entertained children with games and activities

Library Program Assistant

Montfort Public Library
05.2005 - 09.2007

•Advertised, created, and implemented a summer library program

•Lead reading related activities for preschool through school age children

•Scheduled entertainment/guest visitors for the program

Library Club Volunteer

Highland High School
08.2004 - 05.2007

•Wrote out reference cards

•Processed brand new books

•Re-shelved books and DVD's in a timely manner

•Assisted patrons by answering questions or locating materials in the library

•General cleaning of the library when needed

Education

Bachelor of Science - Theatre Major & Communications Imaging Media Minor

University of Wisconsin - Platteville
Platteville, WI
01-2012

GED -

Highland High School
Highland, WI
01-2007

Skills

  • Microsoft Teams
  • Microsoft Word
  • Excel

  • Sharepoint
  • CICS

Timeline

Learning & Development Assistant

Land's End
05.2023 - Current

Land's End Distribution Center Associate

Land's End
06.2014 - Current

Customer Service/Sales Associate

Kmart
03.2013 - 09.2013

2nd Shift Peak Packer

Lands End
10.2011 - 12.2011

Volunteer Odyssey of the Mind Coach

Highland High School
12.2007 - 04.2009

Baby Sitter

Independent Family
10.2007 - 10.2008

Library Program Assistant

Montfort Public Library
05.2005 - 09.2007

Library Club Volunteer

Highland High School
08.2004 - 05.2007

Bachelor of Science - Theatre Major & Communications Imaging Media Minor

University of Wisconsin - Platteville

GED -

Highland High School
Dana Hach