Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dana Haynes

Cullman

Summary

Effective General Manager at Myeyedr with a proven track record in driving business growth and enhancing employee satisfaction. Expert in P&L management and operations, I excel in leadership and team building, implementing strategies that boost profitability and foster loyalty among patients and staff. Committed to long-term organizational success.

Experienced with multi-site management, team leadership, and, operational optimization. Utilizes strategic planning to drive efficiency and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

General Manager

Myeyedr
11.2006 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built patient and employee loyalty.


Optician

Jill K Meyer, O,D
10.2001 - 11.2006
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.

Education

J.B. Pennington
Blountsville, AL

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Training and coaching
  • Training and development
  • P&L management
  • Labor cost controls

Certification

  • Certified Paraoptometric Assistant (CPOA), - 2010
  • American Board of Opticianry Certification (ABOC) - 2010

Timeline

General Manager

Myeyedr
11.2006 - Current

Optician

Jill K Meyer, O,D
10.2001 - 11.2006

J.B. Pennington

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Dana Haynes