Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dana Hays

Napa,CA

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in labor and delivery as well as postpartum. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Experienced with patient care, critical thinking, and effective communication. Utilizes medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery.

Overview

5
5
years of professional experience

Work History

Registered Nurse, Labor and Delivery, Postpartum

Providence Saint Joseph Medical Center
09.2022 - Current
  • Collaborated with interdisciplinary teams to coordinate efficient and effective labor and delivery processes.
  • Assisted in the development of personalized birth plans, fostering patient involvement in care decisions.
  • Supported patients through labor stages, providing emotional reassurance and physical comfort measures.
  • Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
  • Provided care for patients requiring Magnesium sulfate and insulin drips.
  • Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
  • Supported physicians in both planned and emergency Cesarean section procedures.
  • Circulated in the operating room for Cesarean sections and tubal ligations.
  • Provided care for patient's during the recovery period after operations such as Cesarean sections and tubal ligations.
  • Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
  • Provided care for triage and antepartum patients.
  • Provided care for postpartum couplets and educated families on newborn care practices, breastfeeding, and assisted with latching techniques.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Participated in three unit committees that focused on decreasing cesarean section rates, improving the workflow of the operating room, and supporting patients who experienced a fetal demise.

Front Desk Worker

Pacific Union College
08.2020 - 08.2022
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Trained new staff on front desk procedures and software applications to ensure consistency.

Tutor

Pacific Union College
07.2021 - 12.2021
  • Provided tutoring for the Maternal and Newborn nursing course for LVN students.
  • Monitored student progress, providing constructive feedback to enhance academic performance.
  • Collaborated with faculty to align tutoring strategies with curriculum objectives.
  • Organized and led group study sessions to promote collaborative learning environments.

Education

Bachelor of Science -

Pacific Union College
Angwin, CA
12-2022

Associate Degree in Nursing -

Pacific Union College
Angwin, CA
12-2021

Associate of Science -

Monterey Peninsula College
Monterey
06-2018

Associate of Arts -

Monterey Peninsula College
Monterey, CA
06-2018

Skills

  • Documentation and charting using the EPIC charting system
  • Management of Magnesium and Insulin drips
  • Advanced cardiac life support (ACLS) certification
  • Neonatal resuscitation (NRP)
  • Precepting nursing students and new graduate/new hire nurses
  • Completion of a 1 year mentorship course through Bundle Birth nurses which included 13 courses covering material for newborn care/emergencies, labor care/emergencies, informed consent, shared decision making, breastfeeding, and bereavement

Accomplishments

  • Member of the physiologic birth committee from October 2023-currently a member. This committee focused on reducing Cesarean section rates and improving the physiologic birth process for our patients.
  • Member of the fetal demise committee from July 2025- currently a member. This committee focused on improving the paperwork process and providing support for our nurses to know what mementos we have for parents.
  • Member of the operating room committee from August 2025- currently a member. This committee focused on introducing early recovery after surgery (ERAs) into our policies and procedures to improve our patients' post-op recovery process and reduce surgical site infections.

Timeline

Registered Nurse, Labor and Delivery, Postpartum

Providence Saint Joseph Medical Center
09.2022 - Current

Tutor

Pacific Union College
07.2021 - 12.2021

Front Desk Worker

Pacific Union College
08.2020 - 08.2022

Bachelor of Science -

Pacific Union College

Associate Degree in Nursing -

Pacific Union College

Associate of Science -

Monterey Peninsula College

Associate of Arts -

Monterey Peninsula College
Dana Hays