Dana Hoover
Houston,TX
Summary
Motivated and passionate leader with years of experience in education, retail management and food sales. Empowers staff and colleagues to collaborate towards goal achievement. Mindful in building positive relationships amongst colleagues, students and parents. A team player mentality that thoroughly enjoys helping others to grow professionally and personally. A hard worker that continually strives towards excellence. Empathetic towards others. Open-minded and willing to learn and implement new concepts. Effective communicator in person and through email. Team player that enjoys helping and working with others. Ability to resolve conflicts through effective listening, understanding and offering support. Enjoys problem solving. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
20
20
years of professional experience
Work History
Teacher, Department Chair, Team Lead and Coach
Katy Independent School District
Katy, TX
01.2017 - Current
- Teacher, Department Chair, Team Lead, and Coach: January 2017-Present
- Leadership and Team Management: Effectively led and managed the school's science department, overseeing a team of 9 dedicated educators.
- Financial Stewardship: Skillfully handled budget allocations for all science learning initiatives, ensuring optimal resource utilization.
- Communication Hub: Orchestrated department meetings and served as the primary conduit for disseminating vital campus-wide and district-wide information.
- Professional Development: Provided comprehensive support and professional growth opportunities for department members, enhancing their teaching skills.
- Mentorship Excellence: Guided and coached new science teachers in Katy ISD, facilitating their successful integration into the education system.
- Community Engagement: Strengthened the school-community connection by representing the school as the PTA teacher liaison.
- Campus Culture and Celebrations: Played a pivotal role in promoting a dynamic and inclusive school environment by contributing to campus culture and festive events.
- Coaching: Demonstrated expertise in coaching girls' volleyball teams, focusing on fundamental volleyball skills and fostering the individual growth of each athlete, with the aim of building a successful volleyball program.
Manager and Sales
Home Star Security
Houston, TX
06.2006 - 12.2016
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Prepared sales presentations for clients showing success and credibility of products.
Food Service Sales
Robbins Dean
Houston, TX
08.2003 - 02.2006
- Demonstrated products to customers and emphasized key features to close sales.
- Partnered with inside sales representatives to maintain current product and service literature.
- Achieved performance goals by developing new revenue streams and increasing sales from existing accounts.
- Traveled across territory to connect with established and prospective customers.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Prepared sales presentations for clients showing success and credibility of products.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Tracked stock levels and worked with logistics teams to maintain optimal levels.
- Prospected new customer leads from print, online and in-person methods.
- Built rapport with account decision-makers to achieve long-term sales results.
Education
Master of Science - Educational Administration
University of Houston - Victoria
Victoria, TX12.2023
Bachelor of Science - Interdisciplinary Studies
University of Houston - Victoria
Victoria, TX12.2016
Skills
- Customer Service
- Inventory Accuracy
- Staff Management & Development
- Product and Service Sales
- POS Inventory System Operation
- Strategic Decision-Making
- Operational Procedures
- Recruiting and Hiring
- Budgeting and Cost Control
- Leadership Development
- Excellent Attention to Detail
- Safe Work Practices
- Root Cause Analysis
Accomplishments
- Education Foundation Grant Recipient
- Nominated for MMJH Teacher of the Year multiple years
- Awarded MMJH Teacher of the Month multiple times
- Member of the "Teacher of the Year" Candidate Selection Panel KISD
- Speaker at Katy ISD Grant Writing Workshops
- Recognized as District Wide Rookie Teacher of the Year in KISD
- Professional Development Mentor & Leader in Katy ISD
Timeline
Teacher, Department Chair, Team Lead and Coach
Katy Independent School District
01.2017 - Current
Manager and Sales
Home Star Security
06.2006 - 12.2016
Food Service Sales
Robbins Dean
08.2003 - 02.2006
Master of Science - Educational Administration
University of Houston - Victoria
Bachelor of Science - Interdisciplinary Studies
University of Houston - Victoria