Summary
Overview
Work History
Education
Skills
Assessments
Work Authorization
Personal Information
Additional Information
Languages
Timeline
Generic

Dana Hussein

Dallas,TX

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

6
6
years of professional experience

Work History

HR Executive

Alphalete Marketing
01.2024 - Current
    • Stimulated employee engagement, loyalty, and commitment to values and culture of company, resulting in 90% retention rate increase.
    • Streamlined HR processes by implementing efficient workflows and reducing paperwork.
    • Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
    • Managed complex employee relations issues, conducting investigations and resolving conflicts fairly and efficiently.

CSR / Sea Import Specialist

Hyundai Merchant Marine
12.2021 - 07.2023
  • Supports company operations by maintaining office systems and supervising staff
  • Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement
  • Completes operational requirements by scheduling and assigning employees; following up on work results
  • Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends
  • Maintains office staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results
  • Contributes to team effort by accomplishing related results as needed
  • Resolved customer issues
  • Worked in inbound call center
  • Managed customer accounts
  • Conducted customer service surveys
  • Managed client records.

Event and Marketing Coordinator

Mash World E-com Agency
03.2018 - 01.2020
  • Ideated, created and implemented marketing campaigns on all social media channels
  • Maintained updated website by managing content creation and publishing methods
  • Monitored and optimized all social media posting and content blog posts to ensure top return on investment, conversion rates, and viewer engagement
  • Ensured all press materials, social and website content, and other related media followed brand guidelines and marketing best practices
  • Maintained marketing tools, including calendar, mood boards, and database of clients lists and team metrics.

Education

Online Marketing Strategies Courses - Marketing

Curtin University
Australia
08.2022

Bachelor's degree - Interior Design

Luminous College And University
Amman, Jordan
12.2019

Skills

  • Recruitment and hiring
  • Onboarding and Orientation
  • Exit Interviews
  • Customer Service
  • Space planning
  • Event Planning
  • Interior Styling
  • Furniture selection
  • Social Media Marketing
  • Content Creation
  • Sales Techniques

Assessments

  • Customer focus & orientation, Proficient, 06/01/21, Responding to customer situations with sensitivity

Work Authorization

Authorized to work in the US for any employer

Personal Information

Relocation: Anywhere

Additional Information

Freelance interior designer/ decorator by creating mood boards, sample boards and selecting furniture, fabrics, and other materials.

Languages

Arabic
Native or Bilingual
English
Full Professional

Timeline

HR Executive

Alphalete Marketing
01.2024 - Current

CSR / Sea Import Specialist

Hyundai Merchant Marine
12.2021 - 07.2023

Event and Marketing Coordinator

Mash World E-com Agency
03.2018 - 01.2020

Online Marketing Strategies Courses - Marketing

Curtin University

Bachelor's degree - Interior Design

Luminous College And University

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Dana Hussein