Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dana Jackowiak

Sandwich,IL

Summary

Highly motivated, positive, and experienced professional with many successful years providing salon services, business and office management, and customer relations. I retired from my salon business during the Covid-19 pandemic shutdown.

After a year reprieve, I missed working and helping people and became a caregiver. I pride myself on being punctual, reliable, compassionate and professional. I'm a natural multitasker and thrive when I'm setting new goals and challenges for work and my household.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Care Giver

Kind Companions
08.2021 - Current
  • Provide companionship and in-home care for seniors
  • Provide transportation for doctors appointments and other errands they require
  • Assist them with daily living and household activities
  • Ensure their home is safe and clean
  • Remind them to take their necessary medications on time
  • Communicate with their families and coworkers about clients' needs and/or changes in mental or physical behavior
  • Assist with personal hygiene and other daily routines
  • Assisted in the office with invoicing, staff scheduling, and banking when the owners were on vacation
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Monitored clients' overall health and well-being and noted significant changes.

Salon Owner / Nail Technician

Dana's Nails
06.1995 - 04.2021
  • Designed salon workspace and waiting area
  • Managed inventory
  • Worked with customers (answered phone calls, made appointments)
  • Managed business finances (shop rent, utilities)
  • Placed orders for retail and back-bar products
  • Organized retail shelves and displays
  • Built and maintained relationships with customers for repeat sales and service
  • Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
  • Maintained daily, monthly, and quarterly records of costs and revenue.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
  • Boosted customer satisfaction by implementing innovative salon services and personalized consultations.
  • Maintained staff records and work schedules.
  • Oversaw daily salon operations and performed general salon tasks.
  • Cultivated positive relationships with suppliers, negotiating favorable terms for product purchasing and delivery schedules.
  • Established a positive work environment through open communication channels, fostering strong teamwork among staff members.
  • Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.
  • Conducted market research to stay abreast of industry trends, incorporating popular styles into salon offerings regularly.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.

Education

Cosmetology License - Cosmetology

Hair Professionals
Oswego, IL
02.1994

Certificate - Office Skills

IVVC
Sandwich, IL
05.1992

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Compassionate Care
  • Verbal and written communication skills
  • Medical record-keeping
  • Alzheimer's Care
  • Behavioral Management
  • Documentation
  • Mobility Assistance
  • HIPAA Compliance
  • Behavior redirection
  • Incident Reporting
  • Care plan assessment
  • End of life care
  • Hoyer Lifting Equipment
  • Care Plan Management
  • Progress Documentation
  • Records Management
  • Transportation Services
  • Medical Records Management

Certification

  • Dementia Care Certification - Alzheimer's Association.
  • Certified Caregiving Consultant (CCC) - Caregiving.com.
  • Continuing Education Units (CEUs) in cosmetology-related courses – State-specific requirement from the State Board of Cosmetology.

Timeline

Care Giver

Kind Companions
08.2021 - Current

Salon Owner / Nail Technician

Dana's Nails
06.1995 - 04.2021

Cosmetology License - Cosmetology

Hair Professionals

Certificate - Office Skills

IVVC

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Dana Jackowiak