Dana Jones
Niceville,FL
Summary
Dependable employee skillful in handling animals up to 140 pounds. Demonstrated history of building strong client relationships and bonds with pets. Maintains order when caring for multiple animals with diverse temperaments. Well-versed in animal behavior and basic care, in addition to computer skills, customer relations, and scheduling.
Overview
15
15
years of professional experience
Work History
Veterinary Assistant
Copper Veterinary Mobile Services
08.2023 - 06.2024
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
Manager
Ponderosa Pet Ranch
07.2022 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Kennel Attendant
Ponderosa Pet Ranch
05.2021 - 07.2022
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Provided top-notch customer service to every customer and exceptional care to animals.
- Kept animals clean and free of contaminants to promote optimal health.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears, and providing other types of basic care.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Fitness and Nutrition Coach
The GYM Cape Carteret Aquatic & Wellness Center
06.2019 - 07.2021
- Educated clients about long-term health benefits of balanced diets and exercise programs.
- Produced clear and concise meal and exercise plans for clients based on specific dietary needs and medical requirements.
- Created and prepared visual aids, manuals and other materials used in teaching.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Stay at Home Mom
Self
09.2009 - 06.2019
- Successfully raised two young children.
- Maintained functional household during husband's multiple combat deployments.
- Organized multiple cross country and international moves.
- Maintained family financial responsibilities.
Education
Certified Personal Trainer
International Sports Science Association
Carpinteria, CAPN1
Precision Nutrition
Accounting
Mt San Jacinto College
San Jacinto, CAGeneral Studies
California Lutheran University
Thousand Oaks, CASkills
- Medical Assessments
- Product Inventories
- Nail Trimming
- Supply Unloading and Storage
- Animal Observations
- Policy and Procedure Explanations
- Human and Animal Safety
- Administration and Reporting
- Job Assignments
- Administration and Operations
- Database Administration
References
Dr Stacey Manczka- (252) 675-9885
Victoria Byerly- (336) 804-4481
Nadine Sasse- 516-376-8738
Timeline
Veterinary Assistant
Copper Veterinary Mobile Services
08.2023 - 06.2024
Manager
Ponderosa Pet Ranch
07.2022 - 07.2023
Kennel Attendant
Ponderosa Pet Ranch
05.2021 - 07.2022
Fitness and Nutrition Coach
The GYM Cape Carteret Aquatic & Wellness Center
06.2019 - 07.2021
Stay at Home Mom
Self
09.2009 - 06.2019
Certified Personal Trainer
International Sports Science Association
PN1
Precision Nutrition
Accounting
Mt San Jacinto College
General Studies
California Lutheran University
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