DANA JORDAN
Brentwood,CA
Summary
Detail-oriented administrative professional offering excellent documentation, communication, and organizational skills. Hardworking team-player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Receptionist
Auto Diagnostic & Repair
06.2023 - 07.2023
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Check in customers upon arrival, gather vehicle information, and create repair orders.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Notary Public/Notary Signing Agent
Self-employed
04.2019 - 04.2023
- Administered oath to document signers to obtain affirmation of truth.
- Checked documents and identifying credentials for all parties.
EHS Clerk
Dillard Trucking
08.2022 - 12.2022
- Maintained accurate records of driver hours, ensuring compliance with DOT regulations and minimizing risk exposure for the company.
- Daily review of all logs for violations, mistakes, lack of connection.
- Daily printing of all DVIRS.
- Weekly reporting to all drivers who have violations, Form and Manner issues, Disconnect reports, logs without reports.
- Daily driver tracking (ending city, state, miles for previous days).
- Recruiting/hiring drivers, creating EHS files, issue Chain Of Custody, run Motor Vehicle Reports, inquire vehicle insurance coverage on potential drivers.
- Tracking drivers qualififications - Commerical Drivers Licenses, medical clearance, training records.
DMV Clerk
Concord Chevrolet
03.2009 - 04.2013
- Processed new, used, and wholesale report of sale documents to Department of Motor Vehicles.
- Arranged payoff checks for trade-ins and new vehicles.
- Contacted Department of Motor Vehicles to determine status of pending titles.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Communicated with customers to resolve common title issues.
- Verified and analyzed free-and-clear title issues, odometer readings and VIN numbers.
- Maintained control log of vehicle certificates of origin and titles, using CVR, EVR and DMV Desk.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
- Issued refunds for over payment of DMV fees.
- Maintained dealer licenses.
DMV Clerk/Assistant
JC's Rv's Inc
03.2005 - 11.2008
- Processed new, used, and wholesale report of sales to Department of Motor Vehicles.
- Maintained dealer licenses.
- Issued refunds for over payment of DMV fees.
- Reconcile DMV fees schedule.
- Counted, verified and handled bank deposits.
- Coordinated special projects and managed schedules.
- Sourced vendors for special project needs and negotiated contracts.
- Completed bi-weekly payroll for contracted employees.
- Utilized company's accounting systems to review reports and reconcile statements.
Accounts Payable Clerk
Winter Chevrolet
09.2004 - 03.2005
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Reconciled processed work by verifying entries and comparing system reports to balance numbers.
- Matched purchase orders with invoices and recorded necessary information.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Maintained good working relationships with vendors and resolved disputes.
- Processed outgoing payments.
Receptionist/Cashier
Antioch Auto Center
04.2003 - 09.2004
- Worked flexible schedule and extra shifts to meet business needs.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Provided clerical support to company employees by copying, faxing and filing documents.
Skills
- Administrative Support
- Accounts Payable
- Title Processing
- Data Entry
- Ease with Computers and Technology
- Strong Organizational Skills
- Multitasking and Time Management
- Reports and Financial Statements
- Computer software: Windows Word/Excel, ADP, CVR, EVR, DMV Desk
- Work with little to no supervision
- Notary Public
Certification
- CNP - Certified Notary Public
Timeline
Receptionist
Auto Diagnostic & Repair
06.2023 - 07.2023
EHS Clerk
Dillard Trucking
08.2022 - 12.2022
Notary Public/Notary Signing Agent
Self-employed
04.2019 - 04.2023
DMV Clerk
Concord Chevrolet
03.2009 - 04.2013
DMV Clerk/Assistant
JC's Rv's Inc
03.2005 - 11.2008
Accounts Payable Clerk
Winter Chevrolet
09.2004 - 03.2005
Receptionist/Cashier
Antioch Auto Center
04.2003 - 09.2004
Similar Profiles
Thomas PetrozzielloThomas Petrozziello
Automotive Technician at Direct Drive Diagnostic RepairAutomotive Technician at Direct Drive Diagnostic Repair
Sonny RowlandSonny Rowland
District Manager at One Auto Club DBA Midas, Speedee Auto RepairDistrict Manager at One Auto Club DBA Midas, Speedee Auto Repair
Ashly Monique TorresAshly Monique Torres
Administrative Office Assistant at Quality Auto Electric & Complete Auto RepairAdministrative Office Assistant at Quality Auto Electric & Complete Auto Repair
Tyler EvansTyler Evans
Fire Fighter/Driver Operator/HazMat Technician at Cannon Air Force BaseFire Fighter/Driver Operator/HazMat Technician at Cannon Air Force Base
Shannon HuovinenShannon Huovinen
Reading Interventionist at Antioch Unified School DistrictReading Interventionist at Antioch Unified School District