Reliable employee seeking Internship position. Offering excellent communication and good judgment. Reliable worker with strong mechanical aptitude and willingness to learn. Hardworking and ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Tutor
Horse Trainer
Kahrig Racing Stable Co
01.2008 - Current
Modified undesirable behaviors with use of successful and safe behavior modifications techniques.
Used skills to assist with rescuing and rehabilitating different animals.
Inspected, prepared, cleaned, disinfected and maintained comfortable horse stable and enclosures.
Monitored animal health, attention and behavior during training sessions.
Provided expert guidance to clients seeking advice on purchasing new or additional horses, assessing suitability based on intended use and compatibility with existing equines.
Established a professional reputation as a reliable, skilled horse trainer capable of producing consistent results while prioritizing the safety and well-being of each equine athlete under their care.
Administrative Assistant
Aerotek
04.2012 - 07.2012
Drafted correspondence and other documents for CEO and department heads in company's voice.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Executed record filing system to improve document organization and management.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Guest Service Agent
Hilton Garden Inn Pittsburgh Southpointe
03.2008 - 04.2012
Resolved guest complaints and discrepancies in prompt and courteous manner.
Answered guest inquiries and provided information regarding hotel services and amenities.
Maximized revenue by upselling room upgrades and additional services.
Streamlined check-in processes for increased efficiency and reduced wait times.
Enhanced guest satisfaction by addressing concerns and providing prompt resolutions.
Collaborated with housekeeping staff to ensure rooms were prepared and available on time.
Education
Masters of Marriage And Family Therapy - Marriage And Family Therapy
Capella University
06.2025
Bachelor of Science - Business
University of Phoenix
Tempe, AZ
01.2012
Associate of Arts - Business
University of Phoenix
Tempe, AZ
11.2009
Skills
Patience and Empathy
Organization and Planning Skills
Self-directed learning
Note-taking requirements
Computer Proficiency and Microsoft Office
Problem-solving skills
Verbal and written communication
Collaboration and Teamwork
Dependable and Responsible
Affiliations
Delta Kappa
AAMFT
Timeline
Administrative Assistant
Aerotek
04.2012 - 07.2012
Guest Service Agent
Hilton Garden Inn Pittsburgh Southpointe
03.2008 - 04.2012
Horse Trainer
Kahrig Racing Stable Co
01.2008 - Current
Tutor
Masters of Marriage And Family Therapy - Marriage And Family Therapy