Overview
Work History
Education
Skills
Summary
Work Availability
Affiliations
Activities
Software
Websites
Certification
Accomplishments
Languages
Timeline
Dana Karanik R.N.

Dana Karanik R.N.

Overview

29
29
years of professional experience
5
5
Certification
1
1

Registered Nurse License

1
1

Basic Life Support

1
1

Advanced Certified Life Support

Work History

Director of Operations

St Joseph’s Health Hospital
11.2023 - Current
  • Oversee day-to-day operations of multiple locations of a large organization.
  • Supervised a large team of clinical operations professionals, providing guidance and mentorship as needed.Analyzed trends in clinical operations performance metrics to identify areas of improvement.
  • Ensured timely completion of all required regulatory requirements or accreditation standards paperwork.
  • Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
  • Improved research-based approaches through participation in research and evidence-based clinical audits.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Participated in strategic planning initiatives aimed at optimizing organizational resources while maintaining high standards of care delivery.
  • Managed the budgeting and financial planning processes for clinical operations.
  • Reviewed existing protocols and developed new ones when necessary.
  • Engaged with other community members by answering questions and giving informative presentations.
  • Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
  • Developed strong working relationships with physicians, nurses, administrators, and other healthcare providers across multiple locations.
  • Formulated strategies for improving clinical operations, including process optimization and workflow design.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
  • Provided technical expertise and advice on various aspects of clinical operations management.
  • Identified opportunities for cost savings through improved operational efficiencies.
  • Collaborated with external stakeholders such as regulatory agencies, vendors, and suppliers to ensure compliance with relevant laws and regulations.
  • Managed changes in integrated health care delivery systems and technological innovations while focusing on quality of care.
  • Resolved escalated issues from patients or their families concerning quality-of-care concerns or complaints.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff and other stakeholders.
  • Conducted regular audits to monitor adherence to established procedures within the department.
  • Introduced new departmental policies and oriented staff to facilitate adoption of changes.
  • Monitored patient outcomes data to evaluate theeffectiveness of treatments delivered by the organization.
  • Worked with cross-functional teams to achieve goals.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Maintained updated knowledge through continuing education and advanced training.
  • Prioritized and organized tasks to efficiently accomplish service goals.

C-Suite Consultant

Myriad Laboratories
01.2017 - Current
  • Analyzed complex information from multiple sources to identify patterns or trends.
  • Evaluated existing systems and processes against industry best practices to enhance efficiency.
  • Collaborated with stakeholders to define project scope, objectives and deliverables.
  • Identified needs of customers promptly and efficiently.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
  • Worked with cross-functional teams to achieve goals.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Worked effectively in team environments to make the workplace more productive.

Director of Patient Care Services

Optum
01.2022 - 09.2023
  • Developed medical programs that promoted community health and research.
  • Planned and implemented health care or medical facility programs, supporting personnel administration and training.
  • Managed day-to-day operations of the Patient Care Services Department, including budgeting, scheduling personnel, ordering supplies, and equipment.
  • Participated in interdisciplinary teams to develop individualized treatment plans for patients.
  • Maintained awareness of government regulations, health insurance changes, and financing options.
  • Analyzed data related to patient care services to identify areas for improvement.
  • Assessed training needs of staff members and identified appropriate educational opportunities.
  • Provided leadership to ensure quality patient care services by establishing standards.
  • Acted as an advocate for patients by ensuring their rights are respected during their stay in the facility.
  • Explained policies, procedures and services to patients.
  • Maintained positive relationships with external stakeholders such as regulatory agencies, vendors, and insurers.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Developed and implemented patient care policies, procedures, and standards of practice.
  • Tracked outcomes and developed strategies to improve patient satisfaction scores.
  • Identified potential risks associated with providing patient care services and developed mitigation plans accordingly.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Guided professional development opportunities are available within the organization.
  • Managed changes in integrated health care delivery systems and technological innovations while focusing on quality of care.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Ensured compliance with applicable federal, state, and local regulations related to patient care services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked with cross-functional teams to achieve goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Achieved cost savings by developing functional solutions to problems.

Chief Operating Officer

AWM
01.1996 - 12.2021
  • Oversaw daily operations across multiple locations and departments, ensuring alignment with strategic objectives.Developed and refined short- and long-term strategies to drive growth and profitability.
  • Oversaw Ambulatory Surgical Center, Breast Centers, Imaging Centers, Independent Laboratory, Central Call Center, Central Triage Center, and offices.
  • Monitored performance metrics to ensure quality standards are met.
  • Drove revenue by cultivating successful client relations.
  • Developed long-range plans for business growth, increasing annual sales.
  • Reviewed, analyzed and interpreted financial statements.
  • Oversaw production activities from design through delivery of products or services.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Maintained productive relationships and communication channels across the organization.
  • Built relationships with external stakeholders such as investors and partners.
  • Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
  • Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
  • Oversaw corrective action plans to remedy structural, organizational and departmental issues.
  • Signed and approved budgets for new funding and program initiatives.
  • Acted as a primary liaison between the company and external stakeholders.
  • Delivered speeches and attended industry conferences to promote the company's image and engage with buyers.
  • Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
  • Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state and local laws and regulations.
  • Conducted financial forecasting to explore strategic options and develop creative solutions to complex business issues.
  • Spearheaded the development and integration of operational best practices.
  • Led strategic planning and execution to enhance profitability and company growth.
  • Analyzed financial data and identified areas of improvement for cost savings.
  • Organized and oversaw capital improvement projects to maintain business viability.
  • Implemented effective solutions to resolve operational problems and mitigate operational risks.
  • Conducted regular meetings with departmental heads to review progress.
  • Drove performance measures for the operation, including a focus on continuous improvement.
  • Collaborated with senior leadership on organizational objectives and initiatives.
  • Enhanced operational systems, processes, and best practices for greater efficiency.
  • Monitored outcome measures, program outcomes and performance improvement.
  • Supported CEO with operational insights and strategic decision-making.
  • Ensured all operations complied with legal and regulatory requirements.
  • Formulated strategies to improve customer service levels within the organization.
  • Negotiated contracts with vendors and suppliers for goods or services.
  • Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
  • Established key performance indicators for measuring success.
  • Fostered collaboration and development of new practices by business leaders.
  • Identified new business opportunities through market research analysis.
  • Chaired meetings to discuss strategic initiatives and operational issues.
  • Led organizational development changes, enabling the organization to respond better and adapt to industry and market changes.
  • Implemented process improvements to reduce waste and optimize workflow.
  • Ensured compliance with safety protocols, industry standards, and legal requirements.
  • Led the design and implementation of business strategies, plans, and procedures.
  • Evaluated performance by analyzing and interpreting data and metrics.
  • Served as strategic advisor and functional expert on critical strategic and operational matters.
  • Coordinated major project initiatives from planning through to execution, ensuring timely completion.
  • Worked with cross-functional teams to achieve goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

Nursing -

Chamberlain University

GPA: Magna Cum Laude

Healthcare Administration -

Capella University

GPA: Cum Laude

Innovation in Healthcare Certification -

Harvard Business

Business Administration -

Seton Hall University

Skills

  • Acute & Short-Term Healthcare
  • Ambulatory Surgery & AAAHC Accreditation
  • Budget & Project Management
  • Business Analytics & Data Management
  • Business Development
  • Business Consulting
  • Clinical Trials & Research
  • Regulatory Compliance State and National Laws
  • Change Management
  • Contract Review & Negotiation
  • Contract Research Organizations
  • Cross-Functional Collaboration
  • Cross-functional Collaboration & Teamwork
  • General Management and Administration
  • Electronic Medical Records
  • Family Medicine
  • Financial Analysis, Growth & Management
  • Healthcare Research & Trials
  • Healthcare Providers Operation
  • Healthcare Technology
  • Homecare Health Services
  • Executive Leadership & Mentoring
  • Marketing & Advertising
  • Medical Billing & Claims
  • Medical Technology
  • Mergers & Acquisitions
  • Obstetrics & Gynecology Services
  • Operational Excellence & Innovation
  • Policies and Procedures Primary Care Services
  • Private Practice
  • Process Optimization
  • Project Development & Management
  • Published Author*
  • Quality Assurance
  • Recruitment and Retention
  • Risk Management
  • Strategic Planning
  • Strong Communication
  • Strong Customer Service Skills
  • Training and Development
  • Women’s Healthcare

Summary

Accomplished executive with over thirty years of experience in healthcare operations and strategic leadership. Strong expertise in team management, coaching, and mentoring. Expertise in strategic planning, execution, and project management oversight. Proficient in driving operational excellence and efficiency throughout the organization. Skilled in budget development, management, and financial performance monitoring. Experienced in business development and expansion. Demonstrates exceptional customer service skills and professionalism.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Sigma Theta Tau
  • Medical Group Management Association
  • New York Medical Group Management Association

Activities

  • Registered Nurse
  • Published Author in Healthcare in 2017, 2022, and 2025
  • President, CNY MGMA
  • President, New York State MGMA
  • International Society of Female Professionals Member
  • National Association of Clinical Nurse Specialists Member
  • Sigma Theta Tau Honors Member

Software

Salesforce

NextGen Healthcare

Epic Systems

Tableau Reporting

DAX AI Technology

ClinCapture

Excel

Qualtrics

Zenworks

TigerConnect

UKG

Power BI

Certification

Advanced Certified Life Support

Basic Life Support

Good Clinical Practice

Health Information Privacy and Security (HIPS) for All Researchers

Human Subjects Research - Biomedical Research

Accomplishments

Published Contributing Author-2018 & 2022

Sigma Theta Tau Honors Member

Languages

English
Native language

Timeline

Director of Operations - St Joseph’s Health Hospital
11.2023 - Current
Director of Patient Care Services - Optum
01.2022 - 09.2023
C-Suite Consultant - Myriad Laboratories
01.2017 - Current
Chief Operating Officer - AWM
01.1996 - 12.2021
Harvard Business - Innovation in Healthcare Certification,
Seton Hall University - Business Administration,
Chamberlain University - Nursing,
Capella University - Healthcare Administration,