DANA KEELEN
Easton,PA
Summary
FY 23 & FY 24 Presidents Club qualifier. FY 25 Super Starts qualifier.
Overview
17
17
years of professional experience
Work History
Small Business Consultant
ADP
08.2022 - Current
- Facilitated workshops on various business topics including leadership development, customer service excellence, and team building.
- Advised on human resources management issues such as hiring practices, employee policies, and training programs.
- Maximized profitability through detailed analysis of product offerings, pricing structures, inventory control methods.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Addressed regulatory compliance concerns by staying abreast of industry standards and guiding clients accordingly.
- Implemented business intelligence solutions to increase operational efficiency.
- Implemented process improvements, streamlining operations for greater efficiency and cost savings.
Flooring Specialist
Home Depot
04.2022 - Current
- Responsible for up to date flooring, carpet, and window treatment knowledge
- Calling prospects after HD in home measure and quotes are finished to finalize sale
- Meet company monthly and weekly sale quotas
- Order picking for online customers
- Up to date inventory and safety protocols
Head server
Bolete LLC.
11.2016 - 06.2020
- Daily food, wine, beer and liquor testing followed by what nightly reservation projections
- Updated all specific dining notes on individuals who dined frequently to keep others updated with requests, allergies, preferences, and special occasions
- Followed specific steps of service to assure all tasks were completed efficiently from beginning to end
Server/Bartender
3rd and Ferry Fish Market/ Vintage at Morgan Hill
11.2011 - 06.2016
- Multitasking while following specific steps of service
- Upselling spirits
- Extensive beer, wine, and liquor knowledge
- Acquired a following of regulars from various restaurants
- Timely intervals of help for other servers when busy
- Inventing seasonal cocktails
Manager/Sales Consultant
Salon Bronze LLC.
06.2007 - 10.2011
- Organized and followed up inventory
- Sought new items based on current clients needs and marketed through social media to add new clients
- Brainstorming package deals to draw in year long clients to make company steady flow of income year round instead of seasonal
Education
Marketing/Sales
Northampton Community College
01.2009
High School Diploma -
Wilson area High School
01.2007
Skills
- Customer Relationships
- Relationship Building
- Staff Management
- Human Resources Management
Accomplishments
- Started LMN hand dyes & prints in 2021 specializing in Procion dyed clothing. Digital art made into stickers, decals, and special occasion invitations.
- Top sales quarterly and consecutively at all previous employers.
Timeline
Small Business Consultant
ADP
08.2022 - Current
Flooring Specialist
Home Depot
04.2022 - Current
Head server
Bolete LLC.
11.2016 - 06.2020
Server/Bartender
3rd and Ferry Fish Market/ Vintage at Morgan Hill
11.2011 - 06.2016
Manager/Sales Consultant
Salon Bronze LLC.
06.2007 - 10.2011
Marketing/Sales
Northampton Community College
High School Diploma -
Wilson area High School
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