Dana Kirby
Industrial Sales Manager
BRADENTON,FL
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Sales Manager
INTERSTATE PRODUCTS
SARASOTA , United States
2022.03 - Current
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Used vendor expertise to deliver educational content to sales team.
- Evaluated performance against goals and implemented appropriate development plans.
Account Manager
Nestor Sales
Largo , FL
2011.12 - 2012.11
- Educated clients on new products or services to increase customer engagement with brand.
- Developed innovative and creative sales pitches to expand prospect understanding of company.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Listened attentively to client feedback to create stronger relations and shape business.
Sales Consultant
Firkins Nissan
Bradenton , FL
2010.10 - 2011.08
- Offered comprehensive knowledge of vehicle operations and brand features.
- Negotiated vehicle prices and secure financing for customers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Drove team revenue totals by bringing in top sales numbers.
- Responded to customer enquiries via telephone and email.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Completed registration paperwork and sales documentation.
- Demonstrated vehicles and features, and conduct test drives.
- Outlined sales, warranty and service procedures.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Territory Manager
Saint-Gobain Abrasives, Inc (Norton)
Worcester , MA
2004.09 - 2008.11
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Tracked changing product lines to effectively meet dynamic market demands.
- Devised and deployed optimized sales management and revenue development strategies, boosting [Type] territory [Number]%.
- Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
- Prospected at least [Number] leads per week and pursued opportunities to lock in paying customers off potential connections.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Led solution selling strategy initiatives to maximize sales of [Product or Service].
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Provided recommendations to promote brand effectiveness and product benefits, resulting in securing [Number] long-term accounts.
- Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Promoted sales of [Type] and [Type] items to achieve revenue targets, bringing in $[Amount] in [Type] year.
- Performed analysis of competition to determine strengths and weaknesses as compared to [Product or Service].
Sales Supervisor
Saint-Gobain Abrasives
Des Moines , IA
2004.01 - 2004.09
- Delivered process improvement solutions to achieve organizational objectives and key metric targets.
- Managed contracts and operations at customer sites to encourage safe working conditions, compliance and financial performance.
- Coordinated staff schedules to properly allocate resources and meet business needs.
- Performed root cause analysis, created corrective plans of action and furnished objective evidence to deliver accurate results.
- Cultivated cross-functional partnerships with sales and support teams to achieve commercial and departmental objectives.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Negotiated more favorable rates and delivery times with vendors.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
Sales Representative
Saint-Gobain Abravises Inc
Des Moines , IA
2000.06 - 2004.01
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
- Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Increased sales by offering advice on purchases and promoting additional products.
- Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Implemented brand marketing and sales campaigns.
- Trained and mentored new sales representatives.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
Beer & Wine Sales Supervisor
Cumberland & York Distributors
Portland , ME
1999.02 - 2000.05
- Managed timely and effective replacement of damaged or missing products.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Safely and securely loaded items to prevent damage during transport.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
- Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
- Partnered with merchandising team to create and implement profitable pricing strategies.
- Moved and lifted heavy loads of merchandise using [Type] equipment.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Planned and scheduled projects and directly performed installations.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Interacted with guests in friendly and knowledgeable way.
- Stocked shelves to match planogram images and instructions.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Education
Bachelor of Science - Business Administration And Management
Husson University
Bangor, ME 1986.09 - 1992.05
Skills
Strategic account development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
Travel, spending time outside with my wife and dogs and enjoying life sunny Florida!
Enjoy spending time with my wife, family, friends and of course our two rescue dogs Riley and Roxy! Also our life in sunny Florida! Whether it is going on cruises, short trips in state, or spending time with family in New England! We love being near the water!
Timeline
Sales Manager
INTERSTATE PRODUCTS
2022.03 - Current
Account Manager
Nestor Sales
2011.12 - 2012.11
Sales Consultant
Firkins Nissan
2010.10 - 2011.08
Territory Manager
Saint-Gobain Abrasives, Inc (Norton)
2004.09 - 2008.11
Sales Supervisor
Saint-Gobain Abrasives
2004.01 - 2004.09
Sales Representative
Saint-Gobain Abravises Inc
2000.06 - 2004.01
Beer & Wine Sales Supervisor
Cumberland & York Distributors
1999.02 - 2000.05
Bachelor of Science - Business Administration And Management
Husson University
1986.09 - 1992.05
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