Dana Kroll
Kenosha,WI
Overview
19
19
years of professional experience
Work History
Assistant Director of Student Financial Services
Carthage College
10.2023 - Current
- Oversee all student account functions including maintaining all charges for students, communicating with students about their balances, collections work and refunds.
- Work closely with key stakeholders including other departments and vendors.
- Ensure compliance for handling of federal financial aid.
- Work with the department director closely to develop a strong, competent and efficient team.
- Served as the lead for student accounts while during implementation of a change in finance systems.
- Increased operational efficiency, reviewing and optimizing departmental workflows.
Executive Assistant to the President
Carthage College
10.2018 - Current
- Enhance executive efficiency by managing and prioritizing the President's daily schedule, appointments, and travel arrangements.
- Manage sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
- Assist with the onboarding process for new executive team members, creating a smooth transition for all involved parties.
- Organize and coordinate Board of Trustee meetings and faculty/staff events.
- Supervise Executive Assistant to the Provost.
Executive Director
The Community, Art Technology Health & Education Center
06.2015 - 09.2018
- Managed relationships and scheduling of 20+ programs
- Created annual budgets for the Center as well as Montessori program
- Attracted 9 new programs and several events to the Center
- Enhanced center marketing with newsletter, website redesign and Facebook campaign
- Coordinated with team for annual fundraiser raising $40,000, also fundraising through grants and initiated an annual campaign
- Arranged events and program offerings for the Burlington community including a social media series, holiday events and building rental programs
- Provided technical assistance to programs in areas such as marketing, IT, budgeting, social media promotion
- Coordinated all building maintenance, including renovation work by volunteers
Project Coordinator
CivWorld at the Center on Philanthropy and Civil Society, Graduate Center, City University of New York
01.2013 - 02.2015
- Coordinated all logistical, financial and administrative requirements for two 3-day international conferences on interdependence; in Dublin in 2013 and Amsterdam in 2014
- Responsible for all financials: accounts receivable, accounts payable and budgeting
- Processed invoices and supervised a small team of staff
- Fielded requests from media, web and social media work as needed
- Coordinated all scheduling and travel for Director
- Assisted in grant preparation, processing and reporting
- Provided support with the developing Global Parliament of Mayors project, including connecting with mayoral offices internationally, meeting coordination, and administrative preparations
Program Director
Racine Area Manufactures and Commerce
03.2006 - 05.2009
- Fundraising including corporate sponsorships, events and grant writing
- Designed, organized and facilitated 45 successful events including social-networking, volunteer and professional development events
- Ran a successful Young Professional of the Year program
- Responsible for weekly email newsletters, press releases, updating and maintaining the organization’s website
- Maintained the organization’s budget, accounts receivable, billing and payments
- Served as a manager for RAMAC (the city’s chamber), updated the chamber’s website, wrote and edited articles for the quarterly newsletter, assisted with development event planning, participated in economic development planning, served for the Racine County Convention and Visitors Bureau Board of Directors
Education
Master of Arts - Global Studies
University of Leipzig/University of Vienna
Leipzig, Germany/Vienna, Austria11.2011
Bachelor of Science - Psychology
University of Wisconsin-Parkside
Kenosha, WI12.2005
Languages
Mandarin Chinese
7+ Years of study
Basic Conversational German
Studied while living in Germany and Austria
Internships
- Project Development Intern October 2010-January 2011, International Organization for Migration, Vienna
- Nonprofit Management Assistance Team Member January 2005-March 2006, Nonprofit Institute at the University of Wisconsin-Parkside, Kenosha, WI
- Conference Planning Intern May 2005-August 2005, US-China Chamber of Commerce, Chicago
Involvement
- Leadership Kenosha Graudate, 2023
- Leadership Racine Graduate, 2007
Timeline
Assistant Director of Student Financial Services
Carthage College
10.2023 - Current
Executive Assistant to the President
Carthage College
10.2018 - Current
Executive Director
The Community, Art Technology Health & Education Center
06.2015 - 09.2018
Project Coordinator
CivWorld at the Center on Philanthropy and Civil Society, Graduate Center, City University of New York
01.2013 - 02.2015
Program Director
Racine Area Manufactures and Commerce
03.2006 - 05.2009
Master of Arts - Global Studies
University of Leipzig/University of Vienna
Bachelor of Science - Psychology
University of Wisconsin-Parkside
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