Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dana L. Glover

Dana L. Glover

Lancaster,PA

Summary

Caring and dedicated Social Worker with extensive experience in case management, client engagement, and community resource assistance. Proven ability to build trust and rapport with clients from diverse backgrounds. Seeking to transition into a Behavioral Health Therapist role to leverage my expertise in conflict mediation, mental health support, and effective communication. Currently pursuing LMSW licensure.

Professional reviewer with high standard for quality and results. Reviewed diverse content, providing precise and valuable feedback to enhance overall quality. Known for strong team collaboration and adaptability to changing needs. Proficient in critical analysis and clear communication.

Overview

35
35
years of professional experience

Work History

Child Evaluations Reviewer

Lancaster Youth Intervention Center
  • Reviewed child evaluations for those placed in the shelter.
  • Relevance: Conducted thorough assessments, provided recommendations, and supported the mental health and well-being of children in crisis.

Permanency Caseworker

Lancaster County Children and Youth
01.2019 - Current
  • Managed treatment services, created service plans, and provided protection for children.
  • Documented progress and contributed to court proceedings.
  • Facilitated adoptions and family reunifications.
  • Relevance: Developed individualized service plans, provided mental health support, and engaged in conflict mediation.

Intake Caseworker Intern

05.2018 - 12.2018
  • Handled abuse and neglect cases, conducted needs assessments, and provided emergency response services.
  • Relevance: Conducted needs assessments, provided crisis intervention, and supported clients in distress.

Rehabilitation House Manager

Gaudenzia
10.2016 - 06.2017
  • Assisted clients with daily activities, scheduled therapies, and administered medications.
  • Relevance: Supported clients in a rehabilitation setting, managed mental health and substance abuse issues, and provided therapeutic support.

Substitute Teacher/Disciplinarian

Substitute Teacher's Service
04.2013 - 10.2016
  • Managed disciplinary records and conducted mediations between students, parents, and administration.
  • Relevance: Engaged in conflict resolution, provided emotional support, and facilitated communication between parties.

Owner/Stylist

Spiritually You Beauty Salon
02.2010 - 03.2015
  • Managed bookkeeping, service records, and provided beauty services to a diverse clientele.
  • Relevance: Developed strong interpersonal skills and the ability to work with diverse populations.

Customer Service Representative

Kmart
02.2012 - 05.2013
  • Addressed customer complaints, handled financial issues, and maintained cashier schedules.
  • Relevance: Developed conflict resolution skills and the ability to deescalate situations.

Instructional Specialist

School District of Lancaster-After School Program
08.2007 - 05.2012
  • Organized classrooms, prepared lesson materials, and led community service projects.
  • Relevance: Provided educational and emotional support to students, fostering a supportive learning environment.

Paraprofessional Educator

School District of Lancaster
05.1990 - 07.2007
  • Provided individualized support, managed classrooms, and assisted with IEPs.
  • Relevance: Supported students' educational and emotional needs, reinforcing positive behaviors.

Education

Master of Arts - Social Work

Penn West University Edinboro
Edinboro, PA
08.2022

Bachelor of Arts - Social Work

Millersville University of Pennsylvania
Millersville, PA
12.2018

Associate of Arts - Social Sciences

Harrisburg Area Community College
Lancaster, PA
06.2018

Cosmetology - undefined

Lancaster School of Cosmetology & Therapeutic Bodywork
Lancaster, PA
01.1989

Cosmetology - undefined

Lancaster Career and Technology Center
Willow Street, PA
06.1988

High School Diploma - undefined

John Piersol McCaskey
Lancaster, PA
06.1988

Skills

  • Conflict mediation
  • Mental health support
  • Client engagement
  • Effective communication
  • Case management
  • Aftercare follow-up
  • Recordkeeping
  • Service assistance and support
  • Counseling clients through life-changing decisions
  • Child evaluations and assessments

Timeline

Permanency Caseworker

Lancaster County Children and Youth
01.2019 - Current

Intake Caseworker Intern

05.2018 - 12.2018

Rehabilitation House Manager

Gaudenzia
10.2016 - 06.2017

Substitute Teacher/Disciplinarian

Substitute Teacher's Service
04.2013 - 10.2016

Customer Service Representative

Kmart
02.2012 - 05.2013

Owner/Stylist

Spiritually You Beauty Salon
02.2010 - 03.2015

Instructional Specialist

School District of Lancaster-After School Program
08.2007 - 05.2012

Paraprofessional Educator

School District of Lancaster
05.1990 - 07.2007

Child Evaluations Reviewer

Lancaster Youth Intervention Center

Bachelor of Arts - Social Work

Millersville University of Pennsylvania

Associate of Arts - Social Sciences

Harrisburg Area Community College

Cosmetology - undefined

Lancaster School of Cosmetology & Therapeutic Bodywork

Cosmetology - undefined

Lancaster Career and Technology Center

High School Diploma - undefined

John Piersol McCaskey

Master of Arts - Social Work

Penn West University Edinboro