Dana Lynch

Streamlined key HR processes, ensured legal compliance, and significantly improved employee experience through strategic initiatives. By working closely with project managers, I helped meet critical staffing needs, and fostered a collaborative environment that contributed to organizational success.

• Resolved 95% of employee conflicts without escalation, reducing workplace disruptions, and improving team cohesion.
• Ensured compliance with federal and state labor laws, reducing legal risks, and avoiding penalties.
• Streamlined the onboarding process, cutting onboarding time by 15%, and increasing new hire satisfaction.
• Collaborated with managers to fulfill 95% of staffing needs within project timelines, ensuring smooth project execution.
• Developed staffing strategies that reduced time-to-hire by 20%, supporting critical project timelines.
• Created 10+ precise job descriptions aligned with organizational goals, improving recruitment efficiency.
• Conducted a market salary analysis, leading to an increase in compensation competitiveness and retention.
• Screened over 100 candidates, improving the quality of hire by 15%, and ensuring a better cultural fit.
• Managed the recruitment process via ATS, reducing time-to-hire by 20%, and improving candidate experience.
• Provided actionable HR insights that supported the People Operations strategy, resulting in an improvement in employee retention.

Led the HR operations for a team of 60+ employees, overseeing recruitment, employee relations, and compliance. Implemented strategic initiatives to improve employee engagement, reduce turnover, and ensure HR practices aligned with company goals and regulatory requirements.

• Supervise HR operations by formulating and enacting HR policies and procedures, guaranteeing alignment with relevant laws and regulations.
• Direct new hire orientation and onboarding by overseeing the completion of paperwork, facilitating benefits enrollment, and providing an introduction to company policies and procedures, ensuring a seamless transition for new employees.
• Developed and implemented comprehensive recruitment strategies to attract and retain top talent by coordinating job postings, screening resumes, conducting interviews, and facilitating the selection process, utilizing both traditional and digital platforms to maximize reach and effectiveness.
• Served as the primary point of contact for employee inquiries and concerns, conducting investigations into complaints and grievances with a fair and transparent process, resulting in maintaining a dispute resolution rate of over 95%, significantly reducing litigation risks, and enhancing workplace morale.

Provided administrative support for HR functions, and managed high-volume patient intake for a medical practice. Implemented onboarding and HR compliance practices that improved employee retention and satisfaction.

• Efficiently managed patient intake, scheduling, and records maintenance for a high-volume medical practice, handling over 300 patient check-ins/check-outs daily, and scheduling 300+ future appointments and procedures.
• Helped new employees navigate the company's policies, procedures, and benefits, increasing the retention rate.
• Supervised the first full-time hire, and ensured the successful transition of responsibilities.
• Managed interviews, hiring paperwork, training, and onboarding for additional staff.
• Maintained confidentiality and compliance with HIPAA regulations.

Provided administrative support for HR functions and managed high-volume patient intake for a medical practice. Implemented onboarding and HR compliance practices that improved employee retention and satisfaction.

• Efficiently managed patient intake, scheduling, and records maintenance for a high-volume medical practice, handling over 300 patient check-ins/check-outs daily, and scheduling 300+ future appointments and procedures.
• Helped new employees navigate the company's policies, procedures, and benefits, increasing the retention rate
• Supervised the first full-time hire, and ensured the successful transition of responsibilities.
• Managed interviews, hiring paperwork, training, and onboarding for additional staff
• Maintained confidentiality and compliance with HIPAA regulations