Dana Mahayni
Irvine,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
ENG Works
01.2018 - 06.2018
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to thecorrect recipient.
- Executed record filing system to improve document organization and management.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems by 50%.
Secretary
United Nations World Food Programme
02.2012 - 08.2014
- Answered multi-line phone system and enthusiastically greeted callers.
- Contributed to positive work environment by providing support to colleagues when needed in various tasks or projects.
- Facilitated communication between departments for improved collaboration and project success.
- Improved document processing times by implementing digital archiving systems and reducing paper waste.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
- Maintained daily report documents, memos, and invoices.
Education
Certificate of Achievement - Business Communications
Saddleback College
Mission Viejo, CA05.2024
Associate of Science - Administrative Assistance And Secretarial Science
Saddleback College
Mission Viejo, CA12.2023
Skills
- Office Administration
- Filing
- Scheduling and calendar management
- Documentation And Reporting
- Prioritization
- Records Management Systems
- Writing reports
- Microsoft Office Suite
- Multi-line phone proficiency
- Correspondence Writing
- Resourceful
Languages
Arabic
Native or Bilingual
Spanish
Professional Working
Russian
Limited Working
French
Elementary
English
Full Professional
Timeline
Administrative Assistant
ENG Works
01.2018 - 06.2018
Secretary
United Nations World Food Programme
02.2012 - 08.2014
Certificate of Achievement - Business Communications
Saddleback College
Associate of Science - Administrative Assistance And Secretarial Science
Saddleback College
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