Professional Summary
Overview
Work History
Education
Skills
Timeline

DANA MARSHALL

MCI/Wells Fargo
Franklinton,NC
6
years of professional experience

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Work History

Mortgage Customer Service

2 Years 1 Month
MCI/Wells Fargo | 09.2024 - Current

Answer calls for Wells Fargo mortgage customers Pay mortgages and explain escrow details and Insurance details and payoff details and I also take payoff payments and help mortgage customer service for almost everything having to do with mortgage details about any information a customer needs to know about their mortgages

House Cleaner

4 Years 4 Months
Choice Cleaning Services | 04.2020 - 08.2024
  • Implemented efficient cleaning schedules, optimizing workflow and enhancing productivity across multiple client sites.
  • Conducted thorough inspections of cleaned areas, maintaining quality control and ensuring client satisfaction.
  • Streamlined cleaning processes by integrating eco-friendly products, contributing to sustainability goals within the organization.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.

Education

High School Diploma

Chatham Central High School | Bear Creek, NC | 05-1994

Skills

Personally and comfortable with talking to people all over the US and great communication skills

Timeline

Mortgage Customer Service

MCI/Wells Fargo
09.2024 - CurrentRead More

House Cleaner

Choice Cleaning Services
04.2020 - 08.2024Read More

Chatham Central High School

High School Diploma
Read More
DANA MARSHALL